At Uncle Bob's, we survey our customers at multiple points during their stay to be sure they are completely satisfied with our storage service.
Over 15,000 responses later, we learned that 9 out of 10 customers would recommend us to friends and family. We can think of no greater honor. Thank you for putting your trust in us!
The onsite manager is a life saver. he has gone above and beyond for me. He has helped me with several moves during very stressful times. I worked for a book company so was frequently working out of my storage units, sometimes alone during very late hours and I never felt unsafe. I have rarely if ever even seen a bug or spider in the entire facility, which is near impossible! I just can't say enough about the Lake Forest facility's service and its all because of him. I havent met anyone else at Bobs that works to this caliber. He is truly dedicated.
This is my first experience renting a storage unit. The staff were caring and helpful; and the facility is super clean, well lit and convenient. I used their truck to bring my things there for no charge and they also have a cargo cart for transporting loads indoors. I really could not feel better about leaving my things at this Uncle Bob's.
Everything went smoothly and the staff was friendly and helpful. There were no hidden charges. Was expecting less based upon experiences with other storage companies
After a year of moving from one state to another we have experienced difficulty dealing with people we needed for our move. Coming back to Buffalo we realized one important fact. People here are truly good neighbors. Uncle Bob's is a blessing. Thank You
I cannot say enough about Jessica, the Office Manager. Helpful, courteous, informative, accommodating,an absolute pleasure to work with! The facilities are well maintained and easy to access.
Professional and helpful staff, clean facility and convenient location.
Everything was met more than expected.
Teresa was fantastic and handled our needs brilliantly with great professionalism. Extremely satisfied with our experience thus far and will highly recommend to anyone I know that is in need, particularly Teresa and her facility.
The staff at Stage Coach Trail is wonderful! I have enjoyed every interaction - they are both so helpful and friendly. Both went above and beyond to make my renting experience easy.
We called to reserve a space and was met with excellent service. Not only did we get the space we needed, but we were given a free rental truck for the day. It worked out great.
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