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Office typically closes for lunch 1:00 PM to 2:00 PM, Mon-Sat.

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Reviews

89 Customer Ratings

4.6 out of 5 stars
4.6/5 Average Rating
Staff
 
4.7
Cleanliness
 
4.6
Expectations
 
4.4
Satisfaction
 
4.5
Recommend
 
4.5

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.


25 Customer Reviews

4.2 out of 5 stars

Boston, MA

I used the Saco Maine location and I wanted to give a big shout out to Kristy (might misspell her name). She was absolutely a model professional and a great image of the company.

5.0 out of 5 stars

Cumberland Foreside, ME

Leads was excellent Great ambassador to your business

5.0 out of 5 stars

Saco, ME

Speedy process.

4.6 out of 5 stars

Orlando, FL

Kiara was extremely helpful and willing to go the extra mile.

3.3 out of 5 stars

Scarborough, ME

Use of a trash receptacle would be a great asset in addition reduced rental rates based on length of use and payment history

4.4 out of 5 stars

westbrook, ME

There was an issue with the truck both times I was supposed to use it. The company offered to pay for a truck rental but I never received the refund.

5.0 out of 5 stars

Old Orchard Beach, ME

I can't think of anything that we were not satisfied with! You're all an amazing team! Thanks for everything!

4.0 out of 5 stars

Biddeford, ME

You are very expensive and I shouldn't have to get rental insurance.

4.7 out of 5 stars

Scarborough, ME

No. Always satisfied and pleased with Uncle Bob's customer service :-)

4.4 out of 5 stars

Old Orchard Beach, ME

I would have said "exceeded expectations" if the sliding latch on our unit wouldn't get jammed every few visits. That is very annoying, and yesterday my husband had to go to the office for help to un-jam it.

5.0 out of 5 stars

Biddeford, ME

I was originally given a reservation for one particular storage unit. When another opened that matched the criteria I originally wanted, I was given that option, as a first pick. That was an excellent addition.

5.0 out of 5 stars

Hampton, NH

Great experience during a very trying time. I would recommend your facility to anyone based on the courteous and professional treatment I received.

4.8 out of 5 stars

Raymond, ME

I have to say that in spite of the dreary weather and that Saturday was a work day for Christye. She did an excellent job. Everything was in order, her attitude was very pleasant and inviting. She presented herself as being happy to have a new customer and was very thorough with everything.

4.4 out of 5 stars

Scarborough, ME

I had used storage facilities before in CO and had similar experience. Very professional and pleasant

5.0 out of 5 stars

Old Orchard Beach, ME

The only thing is the advertising of the rental truck. I know that it does say within 30 days but having the truck out front and with a big sign seemed misleading to me. I didn't read the small print and thought that the truck would be mine when I moved (I moved after I sold my home much later than 30 days) Otherwise, all was splendid.

4.7 out of 5 stars

Cape Elizabeth, ME

Very professional operation.

5.0 out of 5 stars

Chicago, IL

I've had an issue with my unit door being jammed due to the way my ex-husband loaded my furniture and the staff at Bob's in Saco has gone above and beyond to try to assist me with this issue.

5.0 out of 5 stars

Kennebunk, ME

The service is great! I have no regrets.

5.0 out of 5 stars

Scarboro, ME

The staff was exceptional. We didn't feel like customers, we felt like friends!

5.0 out of 5 stars

Augusta, ME

The team at the location in Saco is fantastic. I have a lot of packages coming in for work and they are always taken care of. All members of the team know my name, say hello, keep things neat, and are simply excellent. To Jack and the crew; EXCELLENT JOB!

4.7 out of 5 stars

Saco, ME

Keep up the good work.

4.4 out of 5 stars

Old Orchard Beach, ME

Love the place.

4.8 out of 5 stars

Scarborough, ME

Plan on using Uncle Bob's aain next summer when I return to work in Maine.

4.9 out of 5 stars

Lowell, MA

Great service from each person I encountered. Warm, friendly staff with a real desire to help.

5.0 out of 5 stars

Saco, ME

All of the staff was exceptional. This is my first time doing business with Uncle Bobs, and the service is drastically better than any other storage company I've used in the past. The property and my storage units were impeccably clean. Thanks!


What do customers say?

9 of 10 customers would recommend us to friends and family!

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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