5 x 5
24-Hour Access daily
Closed for Lunch:
1:00pm to 2:00pm, Mon-Sat.
36830, 36849, 36801
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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.
Cocoa Beach, FL
September 24, 2016
I will use your company again next year
July 5, 2016
We are renting a storage space. The contract expectations should have been clear before we came to complete paperwork, requiring follow-up. There is a lot of contact for a 4 month rental. We have been back to check on storage unit - everything is in order. We should be left to contact YOU if we needed further assistance.
March 18, 2016
University location gets a TEN!! The young lady manager is so knowledgable and friendly that it is a pleasure to go there. Thank you for making such a wonderful place for my possessions giving me such peace of mind!
March 17, 2016
Efficient, courteous and helpful
February 28, 2016
I AM 100 PERCENT PLEASED WITH EVERY THING AND EVERYBODY ASSCIATED WITH UNCLE BOB'S. I AM ALWAYS TREATED WITH PROFESSIONALISM AND WILL CONTINUE TO REFER PEOPLE TO YOUR BUSINESS. A SATISFIED CUSTOMER!
February 8, 2016
This location met and exceeded any expecting with it's fantastic service, cleanliness and ease of access.
February 3, 2016
We move our belongs out on December 29, 2015 and my wife had already paid you through the month of February. I was told I would receive a refund within 2 to 3 weeks but have not received anything as of today. Can you please check the status of the refund and let me know.
January 20, 2016
One of the most professional bussinesses I have ever worked with. You can tell by the attitudes of evey employee I have encountered the is a well run organization that treats its emplyees well.
November 24, 2015
all of our questions were answered and with a smile. we were assured that we were in good hands
October 29, 2015
Manager is very efficient and helpful .. anything out of order attended to quickly
October 29, 2015
Everything was as I expected! I have used Uncle Bob's now for several years and am happy with the service!
October 24, 2015
We were charged extra month because termination not in writing but was verbal.
September 23, 2015
I had a lot of questions and there was always the same girl inside working with dark hair that was always able to answer my questions and was very friendly.
September 16, 2015
Very helpful and knowledgable staff. Respectful and courteous. Went above and beyond to help with the process of initiating a rental agreement.
Tuskegee Institute, AL
August 31, 2015
You met my expectations well.
August 27, 2015
Great service from this staff.
Croton On Hudson, NY
August 23, 2015
Christine is an awesome manager. She went above and beyond to help up with shipping, our unit rental, and our truck rentals. She even helped me find our keys when I lost them! Preston, who was only at the facility temporarily, was also immensely helpful. I would not hesitate to use this particular Uncle Bob's location again, and I tell everyone who asks the same! THank you!
July 28, 2015
First time I used Uncle Bob ,conditions were better than the competition
July 2, 2015
The store manager was very friendly, knowledgeable, seemed happy with her job, and enthusiastic. When we returned the next day, she came and helped us find our unit, with a great enthusiastic attitude.
March 26, 2015
We called to reserve a space and was met with excellent service. Not only did we get the space we needed, but we were given a free rental truck for the day. It worked out great.
January 26, 2015
It' is conforting to know my personal items are secure and that I don't have to worry about them. Thanks Uncle Bob!!
January 23, 2015
Extremely satisfied! The staff were knowledgeable and efficient. I was pleased with the organization of Uncle Bob's, through e-mailing and the staff.
December 23, 2014
We use Uncle Bob's on College Street in Auburn, every year during football season. Have always been pleased with the service and storage units.
October 27, 2014
The staff was very helpful and knowledgable.
October 23, 2014
Very helpful staff. Easy access. Very clean.
September 23, 2014
We are also currently renting a Public Storage unit in Orlando, FL, and it is not even close to your level of quality as far as employees go. I give you 5 stars, and they get a 2.
Costa Mesa, CA
September 23, 2014
Have already recommended your facility to new families with out of state students attending Auburn.
August 28, 2014
The lady that I have spoke with the last few times has been extremely helpful
August 27, 2014
Overall very good.
August 27, 2014
The only issue I have with this business is that during lunch, the store itself is closed. This is inconvenient to your customers and proper staffing would alleviate this problem. Thank you.
August 26, 2014
The facilities are very clean and the personnel are very helpful and friendly.
August 23, 2014
I was pleasantly surprised with the facilities and staff of Uncle Bob's in Auburn. This is my first experience renting a storage unit, so I wasn't sure what to expect.
July 25, 2014
June 30, 2014
Great customer service
May 30, 2014
This is the second year which we used your storage facility and we are very satisfied. We will be back next year.
May 28, 2014
Everything went smoothly and I was able to get everything moved into the unit on the day I planned!
March 18, 2014
I am very satisfied with my storage experience. I recommend Uncle Bob's Self Storage whenever I hear of someone with a storage need.
March 2, 2014
Online account tool is helpful and works well
February 28, 2014
Very impressed with professionality of the staff.
February 27, 2014
People in the office & on the phone have been very helpful.
February 23, 2014
Very professional and responsive to our nrrds.
December 23, 2013
The small carts used to carry items to your unit are worn out and need replacing.
November 15, 2013
thanks you guys were great in every way
October 21, 2013
Very informative and helpful
September 7, 2013
Uncle Bob's is a great storage facility!
Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.Read All About It