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Uncle Bob's Self Storage Reviews

- (770) 257-1483

Average Ratings

4.7 out of 5 stars
(4.7) 159 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.8
Expectations
 
4.6
Satisfaction
 
4.7
Likely to Recommend
 
4.8

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
5.0 out of 5 stars

By

Woodstock, GA

Associate took time to make sure that the parking space available met my needs.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.4 out of 5 stars

By

Canton, GA

I do not like the fact that my storage unit is not accessible after hours. There have been several instances when i was in proximity of the unit, but could not get in because the unit is closed. Why is the building not accessbible 24x7? I am not asking that a representative be present 24x7, just that i have access to my belongings at any time.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
3.0
Satisfaction
 
2.0
Recommend
 
4.0
4.7 out of 5 stars

By

Marietta, GA

The only thing I found was the fees were difficult to keep track of.....lots of add on fees and before I knew it I was having to pay A LOT to catch up. My problem, I get that, but it was still not clear as to what as added on and when it was. So it might help to clarify that for people. Otherwise, terrific people at Woodstock, GA site!!

Staff
 
4.3
Cleanliness
 
4.3
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Canton, GA

Nope - I was very satisfied

Staff
 
4.3
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Maretta, GA

Mike has been extremely courteous and helpful since I first stopped in. He even came to the parking area a couple of times just to check on who I was doing. It suggests safety and concern. Good for him.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Canton, GA

The appearance of the building and the professionalism extended to me was the reason that I rented a unit from Uncle Bob's.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Marietta, GA

It is NOT a reflection of the business or staff, but someone whose storage unit is very close to mine & moved in within the last 3 months or so - their stuff wreaks of cat urine. It makes the area smell & I am concerned it will make my items stored smell. FEBREEZE, Please!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Acworth, GA

great experience. would recommend bobs to everyone needing storage. thank u.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Marietta, GA

Exceeded my expectations. Did not have to worry about my things, as they were secure and in good hands. Michael was especially helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Woodstock, GA

Just Happy with location close to home and excellent service! Feel safe here which is important to me.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
4.0
4.1 out of 5 stars

By

Woodstock, GA

It would be convenient to have access to a trash container that is inside the building other than inside the bathroom.

Staff
 
4.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Marietta, GA

Always clean.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Canton, GA

I HAVE NOT HAD NEED OF A STORAGE FACILITY FOR OVER 20 YEARS UNTIL NOW. WOW.... WHAT A DIFFERENCE.... I AM VERY IMPRESSED WITH UNCLE BOB'S.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

Woodstock, GA

I think its a great place to storge.

Staff
 
4.2
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Kennesaw, GA

The convenience is wonderful but the thing I guess that I rave about to others is the cleanyness of the building. I admit that the elevator timing when you are pushing a cart is a little too quick and sometimes I have a hard time getting to the elevator quickly enough, maybe because I'm somewhat disabled.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Marietta, GA

No, absolutely satisfied

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Marietta, GA

Good accessibility; feel safe entering the building at any hour

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
4.3 out of 5 stars

By

Woodstock, GA

It is a good facility. I wish the elevator doors did not close after one minute or so. I lost a set of my keys because one of the doors closed on me while I was loading the elevator. They fell down the hole between the elevator and the floor. I like the facility and plan to be there a long time.

Staff
 
4.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.6 out of 5 stars

By

Woodstock, GA

Building seems a bit warm in the summer, for a climate controlled unit.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.9 out of 5 stars

By

Woodstock, GA

Mike and Dale are excellent company reps. I feel safe and confident using Uncle Bob's Storage Facility for my business. We will miss Dale. Mike is a great asset and always professional.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Woodstock, GA

The agent was leaving for at the moment I came to the front door. Couldn't remember our new storage number. He went back into the office, looked it up for me and was very helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.6 out of 5 stars

By

Canton, GA

My only issue is the fact that I cannot pay using and ACH transfer from my bank account, and I cannot schedule the payment on the day that I wish too.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
3.0
Recommend
 
3.0
4.9 out of 5 stars

By

Woodstock, GA

the facility is spotless.... great job!!!

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Marietta, GA

The facility a Trickum Road in Woodstock, GA is fantastic!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.6 out of 5 stars

By

Woodstock, GA

The price is pretty high for what I'm getting. I wish they'd lower prices, it'd be easier on my budget.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
3.0
Recommend
 
3.0

Excellent Service. I have utilized this particular storage facility several different times in ...

Linda, Doraville, GA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.