This was my first experience with a storage facility. The staff was excellent from beginning to end. They were friendly and overly helpful. If I or anyone I know needs a storage unit in this area, I'll be certain to insist they use Uncle Bob's.Shawn from Brandon, MS
Uncle Bob's Storage could write the manual on customer service. I've truly never experienced a store that with each representative I dealt with the service was excellent and informative. From renting the unit, to reserving the truck, to getting the truck...everyone was friendly, prompt, informative! I believe I had the opportunity to communicate with 4 associates and all were excellent. They anticipated my needs and made suggestions to assist in my decisions. Thank you for an excellent experience.Michelle from Raymond, MS
My daughters and I have had the best storage experience thanks to the employees at your Layfair Drive location. They are always kind and super helpful. Even when I am late with a payment. The location is very convenient, especially since it is only a block off the highway. I recommend people use that location often and I intend to stay in the family. ;pJamie from Jackson, MS
I liked my space at Uncle Bob's but it's farther from my new location and it was more expensive than my other storage space. I didn't like the price increase and it sped up my moving from Uncle Bob's.Preferred from Jackson, MS
Access hours should be up to the renters, I don't like feeling rushed to go get something out if I really need it!Alexander from Jackson, MS 39212
Christopher is a super multi-tasker. He was handling me and maybe 2 other people at the same time and doing it with ease. None of us had to stand by and wait while he helped the other. That type of service is hard to find these days!Judy from Ridgeland, MS
There are large holes in the driveways around the entire facility that has to be dodged to get to my unit. They are usually always full of water. I go to my unit regularly and my vehicle usually comes out wet and dirty because of this. I am seriously thinking about moving to another storage facility because of this. The associates there are always very friendly and helpful.Eddie from Brandon, MS
We had rented a storage space last summer so we already were pleased with Uncle Bob's and knew what to expect.Jeannine from Irving, TX
It was a simple process and my unit was ready for me the day I requested it. It was clean and the property seemed well protected and climate controlled.Kenneth from Brandon, MS
We were pleased with Uncle Bobs and the staff went out their way to make sure we was happy. Overall I was extremely pleased. Although our couch leather was destroyed during our stay, we learned next time to cover it up instead. I cant complain.Cardolyn from Jackson, MS
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