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Uncle Bob's Self Storage Reviews

- (781) 335-4877

Average Ratings

4.4 out of 5 stars
(4.4) 59 Ratings
Helpful/Friendly Staff
 
4.5
Appearance/Cleanliness
 
4.5
Expectations
 
4.2
Satisfaction
 
4.3
Likely to Recommend
 
4.5

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(13 Reviews)
4.8 out of 5 stars

By

Westland, MI

Keep it up - you are doing a fine job.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

West Yarmouth, MA

They said they would help us get a bigger unit. Also havingu the use of truck was helpfull

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Quincy, MA

My family has rented space there many times,always happy, Ive rented at other places in the past and it was a horror show

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Rockland, MA

everything was good. carlos was excellent. my only issue was pulling in was tight but not too bad. thank you

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Natick, MA

I was completely satisfied with my service.:-)

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Quincy, MA

Have nothing but praise for the workers at Uncle Bob's. Was always greeted with a smile and some friendly conversation. Not only were the grounds always clean but I always felt safe on the grounds. Great job to the manager Carlos and Bob.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Norwood, MA

Moved in over the weekend - got a lot of help over the phone - the associate made genuine efforts to accomodate our needs on the spot.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
4.4 out of 5 stars

By

Weymouth, MA

your fees are kinda on the high side. also if any renters storage rates are more than they can pay at once, partial payments should be allowed until balance is paid in full.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Weymouth, MA

Carlos was VERY helpful and we have recommended your storage facility to three people.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Quincy, MA

The gentleman behind the counter was wonderful and provided excellent customer service. You should be proud to have such a wonderful employee representing your company on the front lines. It is difficult to find customer service that was so friendly, knowledgeable and helpful. It was a pleasure doing business with him.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.0 out of 5 stars

By

Weymputh, MA

We wanted some climate control and there was some dirt and dust that comes under the doors. We moved to an inside storage, and we will have to see if it is any better,

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.6 out of 5 stars

By

Pembroke, MA

I was very pleased with the service each time I went in and asked questions. Each time the persons were very helpful. Would definitely recommend to friends and also use your services again.

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Holbrook, MA

well i have two units with u and when i got the second one they never even made a suggestion that maybe I get a bigger unit and combine the two and save a little money. And at the time I was stressed and not thinking about that but if it was brought to my attention i definitely would of done that i have been with Uncle Bob's since 2006 or 2007

Staff
 
4.8
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.