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Uncle Bob's Self Storage Reviews

- (440) 835-2887

Average Ratings

4.5 out of 5 stars
(4.5) 84 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.6
Expectations
 
4.3
Satisfaction
 
4.4
Likely to Recommend
 
4.5

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(15 Reviews)
4.8 out of 5 stars

By

Bay Village, OH

Professional, friendy staff, very much appreciated the use of the truck at no additional charge, my storage unit was clean and dry.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
4.3 out of 5 stars

By

Rocky River, OH

Storage units seemed in good condition. People are friendly.

Staff
 
4.3
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.5 out of 5 stars

By

Lakewood, OH

Not really sure which question I did not give a 5 star * to. Maybe not exactly clean? No light bulb in light? All in all, excellent service and we are very happy.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Fairview Park, OH

Easy, smooth transaction

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Westlake, OH

The staff is awesome.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Rocky River, OH

Josh & Kathy ROCK! <3 THEM BOTH!!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Bay Village, OH

At your Westlake, Ohio location on Sperry Rd., the manager, Josh, was outstanding!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Bay Village, OH

The whole process went very quickly and smoothly. The associate was very helpful and very friendly.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
4.0
5.0 out of 5 stars

By

New Haven, CT

The staff at my facility is always warm and accommodating.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Westlake, OH

Josh is always courteous, respectful and helpful.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Rocky River, OH

Very kind and concerned workers.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Westlake, OH

I felt you took care of my son's requirements and that's what I cared about.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Westlake, OH

Josh is a pleasure to work with and talk too! He is always smiling and willing to help! Even when talking to Josh on the phone he is enthusiastic and friendly. Josh and his staff are the reason that we stay with Uncle Bob's!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Rocky River, OH

I forgot to come back later and let the Office know that H43 or H44 has an overhead door that sags down. It is my most north unit.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Lakewood, OH

Clean, secure storage space

Staff
 
4.8
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.