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  • Uncle Bob's Self Storage near Westlake, OH

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Customer Reviews


 
(5.0 out of 5)

There was not one thing more that I could have asked for during my inquiry! Everything was seamless! I will recommend this location to anyone I know in need of storage!

Kim from Bay Village, OH
May 26, 2015

 
(4.5 out of 5)

Moving is a stressful expirence and from my moving in date until I moved my belongings out the staff was kind understanding and helpful. They did whatever they could to make things easier on me during a crazy and stressful time. It is rare to find people who go above their job requirements to make someone's life just a bit easier and I am grateful to have been treated with such kindness.

Kathryn from Lakewood, OH
May 25, 2015

 
(5.0 out of 5)

I accidentally forgot to lock my unit & they caught it & called me to come lock it! Thank you!

Chad from Vermilion, OH
May 24, 2015

 
(5.0 out of 5)

Before I signed papers, I was surprised I received an extra phone call to confirm, discuss and assure me of the size, location and if my contents would in fact it into my storage space.

Catherine from Bay Village, OH
May 23, 2015

 
(5.0 out of 5)

Josh was always very courteous and very helpful, but between winter and spring the concrete on my unit expanded/contracted and I wasn’t able to slide the lock to get my door open. He immediately came down and was able to move the lock so I can open my unit, but he pursued it further and had the problem fixed so that the concrete was moved back in place and I didn’t have any more problems. Thank you Josh for the Excellent Customer Service!!!

Georgia from Rocky River, OH
May 23, 2015

 
(4.8 out of 5)

I am pleased with the customer service I always receiver whether in person or on the telephone. I never have a problem with anybody that I speak with, they always talk, and answer my questions and/or concerns in a professional manner.

Constance from Cleveland, OH
March 28, 2015

 
(5.0 out of 5)

Everyone at this Uncle Bob's is incredibly friendly and helpful. They even went out of their way to let us know of a mistake we had made when locking our unit. HUGE thanks!

Randy from Seven Fields, PA
February 25, 2015

 
(5.0 out of 5)

The gentleman working there whos name is bob was excellent. He was very helpful Thank you Bob and Uncle Bob

Mike from Westlake, OH
September 23, 2014

 
(4.7 out of 5)

Uncle Bob's is a good company and doing a good job.

Joel from Cleveland, OH
August 18, 2014

 
(5.0 out of 5)

I always have a great experience with the staff on Neff Road, whether on the phone or in person. Those gentlemen are VERY friendly, empathetic, knowledgeable, and provide THE BEST customer service I've probably ever experienced. This is my 2nd time storing my belongings at this location and I live across town, but I appreciate and enjoy their customer service so much at this location I had to come back!

Kizzy from Bedford, OH
February 25, 2014
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