I always have a great experience with the staff on Neff Road, whether on the phone or in person. Those gentlemen are VERY friendly, empathetic, knowledgeable, and provide THE BEST customer service I've probably ever experienced. This is my 2nd time storing my belongings at this location and I live across town, but I appreciate and enjoy their customer service so much at this location I had to come back!Kizzy from Bedford, OH
I was looking for a place big enough to hold my stuff but not too big. More importantly, I was looking for a place I could afford to rent. Uncle Bob's provided me with both of these, making me very happy.Michael from Brooklyn, OH
The Manager was very nice and very helpful. He took his time to explain everything and answer all my questionsPatricia from Cleveland, OH
I always paid in person and the office people were friendly and knowledgeable. If I were to need storage again I may shop around for a better price. I didn't do that so I'm not sure if your prices were competitive Seemed a little overpriced to me Thank youCarol from Cleveland, OH
Snow piled up, had to request entry, 24 hour noticePatricia from Cleveland, OH
Jeff and his son were very professional and helpful. the space is clean and we appreciated the moving dolly being very close to the door when we went in so that we did not have to struggle with our boxes. Thanks.Frances from Avon, OH
Professional, friendy staff, very much appreciated the use of the truck at no additional charge, my storage unit was clean and dry.Mary from Bay Village, OH
24 hour access would be a huge convenience for me. That is the only thing I dislike, not having access to my things at all times.Jason from Cleveland, OH
I am happy with the service and the location are convienent!Leisa from Midd. Hts, OH
They were able to get the truck previously taken by someone else by calling an confirming. Turns out they did not need it for that dayShirley from Cleveland, OH
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