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Uncle Bob's Self Storage Reviews

- (207) 797-0606

Average Ratings

4.7 out of 5 stars
(4.7) 155 Ratings
Helpful/Friendly Staff
 
4.8
Appearance/Cleanliness
 
4.8
Expectations
 
4.6
Satisfaction
 
4.7
Likely to Recommend
 
4.8

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
5.0 out of 5 stars

By

Skowhegan, ME

was a great experience ty

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Manchester, CT

Easy access off highway

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Standish, ME

Pam was incredibly nice and helpful. She really made us feel like we were important to her, and that she wanted to help us in any way possible.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Westbrook, ME

As a Member of the Armed Forces, Iwas treated with the utmost respect and gratitude at your Westbrook, Maine location. I was given the Military discount and have had my vehicle in storage with you all for about 2 years now. I love the fact that you can leave your credit card and it gets debited every month. Extremely convienient when I am in places without Electricty or Internet for that matter. Uncle Bob's will always be my first choice for storage.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Portland, ME

kept up the great job

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Windham, ME

Very safe and secure.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Scarborough, ME

I am disappointed that you took away the free moving truck in the Westbrook location that was a big selling point for me and my daughter due to moving costs this was a big benefit you offered. Disappointed that it is gone.

Staff
 
4.7
Cleanliness
 
4.3
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Windham, ME

Thank you for the use of a truck. Extremely helpful!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

So. Portland, ME

Both Pam and Roxanne were very helpful and though this was the first time we met they treated me as a friend, on the phone and in person. I was very comfortable with them both and was glad I had chosen Uncle Bob's

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Scarborough, ME

I wanted to change to another bigger storage units and no offers were present and the moving truck is no longer available. You should have incentives for new clients but to old clients too. I have had a storage with you for 4 years and had referred others and I had storage prior to that for 2 years.

Staff
 
4.7
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Portland, ME

Super helpful, I changed my unit a few times. Very reasonable prices and everyone has been extremely professional and nice. Happy I have my stuff stored here.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Windham, ME

The manager of the Westbrook uncle bobs is always so nice and happy, greets me like an old friend.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Jefferson, ME

The associate was AWESOME! He was prompt, thorough, and super informative. He explained additional products and made sure that I was comfortable. He took fabulous care of me!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cape Elizabeth, ME

The women you have that runs the place is so awesome. She's the best. She was great to me and my friends on the day I moved in. Better than I expected or than any place I have stored things before. Thank you.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Westbrook, ME

I have never walked into a business before and be treated as warm and friendly as I did the day I walked into Uncle Bob's Storage. I would recommend this storage facility over any other!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Gorham, ME

Wouldn't mind 24/7 access, but otherwise great service!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Portland, ME

Needed to down-size our storage unit and one was not available. The associate took my name and number and called me within 48 hours to inform me of an open unit.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Saco, ME

Good, clean storage and easy secure entry

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
4.0
5.0 out of 5 stars

By

Brunswick, ME

Everyone who works in the office at Uncle Bob's Self Storage that we have interacted with has always been excellent. We truly appreciate the personal attention to all the details, things being reviewed with us and the personal comfortable feeling we get when we have called or stopped in. We look forward to recommending anyone we may know who needs to use a storage unit to Uncle Bob's. Thank you everyone for your help and assistance!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Portland, ME

Pam at Store #222 has been wonderful to work with. She is always polite and eager to answer any question I may have.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Portland, ME

I always come back to une bobs! Pam is outstanding

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

South Portland, ME

Amazing and friendly service coupled with a clean and safe environment. Best storage facility I've ever rented from!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Vero Beach, FL

Personal service, atmosphere, and knowledgeability of staff was exceptional. Equipment was not in good shape. The dolly wheel fell off when we got to our loading place, which made loading extremely difficult. While I appreciated the free truck use, I would not use that truck again, as it did not run well, and the mirrors were out of line ( could not adjust them). I was fortunate to have someone with me, who was able to check traffic flow for me. When I brought this to the attention of the manager (Pam), she was more than accommodating. Extremely helpful, customer service oriented, and pleasant.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.3 out of 5 stars

By

Westbrook, ME

Customer loyalty discount if pay on time every month and keep unit for more then 6 months

Staff
 
4.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Portland, ME

The Customer rep called me inquiring as to the location of the RV that I am storing there. I felt that they were concerned about my unit and were looking out for me.

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.