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Uncle Bob's Self Storage Reviews

- (401) 821-7160

Average Ratings

4.6 out of 5 stars
(4.6) 78 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.7
Expectations
 
4.4
Satisfaction
 
4.5
Likely to Recommend
 
4.7

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(17 Reviews)
4.6 out of 5 stars

By

Warwick, RI

Service was great and I got to see the storage unit before I decided to rent.

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Coventry, RI

There are other storage facilities in the area that are lower in prices. Maybe Uncle Bob's rates could be lower.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

West Warwick, RI

Very Satisfied

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Warwick, RI

So far very neat, clean and secure.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Warwick, RI

I like the service and the price so I will be coming back in the fall I hope you will have a space for my car .

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

West Warwick, RI

We appreciate the statement email prior to the bill due date

Staff
 
4.5
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Coventry, RI

I am so thankful that I used Bob's. I knew that my belongings were safe and secure. It allowed me to freely look for my next residence, while I knew my belongings were being taken care of. Thank you!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

North Providence, RI

If I ask a question of an associate and the answer is not known. I can expect a prompt answer that is delivered as promised.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

West Warwick, RI

I arrived while employes were on lunch break

Staff
 
4.3
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.6 out of 5 stars

By

Coventry, RI

Reasonably priced and place is very clean.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
4.0
4.8 out of 5 stars

By

Warwick, RI

First time using storage, I felt it was much cleaner and nicer than I expected.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
4.9 out of 5 stars

By

Cumberland, RI

My move-in experience was extremely pleasant. In addition to being able to use their free moving truck service, I can't tell you how useful it was to have dollies (rolling hand carts) available at the facility to transport boxes from the elevator to my storage unit. It significantly reduced my trips back & forth. I can't tell you just how much I appreciate it--it really is the small things that count. Thanks!

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

West Warwick, RI

I transferred from U-haul over to Uncle Bob's. Extremely happy with the facility and how I was welcomed by the office manager. Unit was clean and easy to access from the parking lot.

Staff
 
4.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Palm Coast, FL

very happy,although many storage businesses offer senior discount. That would have been appreciated.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Wailuku, HI

Amanda and staff are always friendly and helpful!

Staff
 
4.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

West Warwick, RI

Always very helpful and easy to ask questions. Thanks

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

North Kingstown, RI

Great service

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

We were so pleased with the service we got from the self storage facility manager Laura. Last ...

Stuart, North Haven, CT

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.