Linda Parkins greeted me as soon as I arrived. She showed the movers where to go and how to unload. Her people skills and professionalism are outstanding. Even gave me her cell phone number in case I had some questions OUTSTANDING EMPLOYEE!!agnes from Hilton, NY
I looked all over area for a climate control space for my items. I was super impressed with the structure at Uncle Bob's. Loved the cleanliness, well lit, cameras everywhere, easy access any time I wanted. The most valuable feature was the use of the large cargo carts at the entrance of the facility which made transporting my items to the space so easy. Highly recommend This FacilityMarybeth from Rochester, NY
The manager made sure that I understood the code used to enter the premises, apologized greatly for a slight delay in initially greeting me due to two people being ahead of me, and was most helpful in all ways. The storage area is clean and very well maintained.Diana from Rochester, NY
I was nothing short of amazed at the professionalism, efficiency, and courtesy with which my rental transaction was conducted. Linda is absolutely the gold standard of customer service. Additionally, the facility was neat and tidy and very well stocked. It was the middle of winter, just after a snowstorm, and yet it looked like you could eat off the floor. Well done!Terry from NYACK, NY
Everything is always great, greeted with a smile. And although I enjoy everything I might not need your services within the next few months. Not sure yet though. Found a house large enough for everything I own. But I appreciate everything you have done for me. Been with you guys since before it was Uncle Bob's. And if ever in the future I need a place Uncle Bob's will definitely be my first pic.Michael from Rochester, NY
It was very clean and neat storage! I had no worries about my belongings at all. I have told many friends and family about uncle bobs .Malikah from Rochester, NY
I was extremely happy with the pricing, I accidentally closed my door wrong and it was noticed by the staff and I was called immediately.lance from W. Henrietta, NY
Excellent. Courteous, helpful service, clean and neat facility, expert adviceDiane from Rochester, NY
Office staff was wonderful. The free moving van was my deciding factor to use your facilityPaul from Rochester, NY
I have used lots of storage companies and the price, staff helpfulness, and ease of process were all better than other companies.Erin from Wichita, KS
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