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Uncle Bob's Self Storage Reviews

- (281) 557-0058

Average Ratings

4.6 out of 5 stars
(4.6) 86 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.8
Expectations
 
4.5
Satisfaction
 
4.5
Likely to Recommend
 
4.6

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(17 Reviews)
5.0 out of 5 stars

By

Houston, TX

Able to get things done fast and moved in and had any supplies I needed at the office

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Seabrook, TX

I have not had much opportunity to deal with your associates, but my needs have been met mostly through phone conversation.

Staff
 
4.2
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

the visit to obtain rental details, i.e.,cleanliness, cost, and safety were all either discussed without being questioned, or, information was promptly advised when requested.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Webster, TX

The associate was beyond helpful and patient!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

Your service is really good.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Galveston, TX

I'm renting an RV parking site, not a storage unit. I really appreciate how large the RV sites are! However I found it very difficult to surf your website, especially to find office hours. Also, I wish there was a sign at the gate exit requesting that after people drive thru the gate they stay in their vehicles and watch to make sure the gate closes behind them and no one sneaks in while it's open. It's only 30 seconds of their time...

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

Houston, TX

I would like to have electric outlets in the outside covered storage area where I store my truck (site 59). The kind that allow you to dial in an on-time and which automatically cut off after the time expires would be fine.

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.9 out of 5 stars

By

Houston, TX

Even though Uncle Bob's is a very highly rated company by myself, I really haven't received any perks being a customer of 12 years at the Nasa Road 1 facility. Times are tough economically and it's always nice to be recognized in some way when you have been a dedicated customer for so long.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

Everyone there was extremely helpful and very professional

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Texas City, TX

I am happy with Uncle Bobs....I do wish that would offer some discounts thru the year....something like a free month during your birthday month or even half off during your birthday month would be appreciated.....

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

The attendant was extremely friendly and helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Austin, TX

billy and his wife are very nice and professional people its a pleasure every time i get to chat with them.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Webster, TX

I always feel safe while on premises. I also feel my storage is secure and safe from damage. Thanks to Billy and Debbie!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston , TX

great location, great folks ,nice units

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Webster, TX

Always feel safe leaving my possessions here. Front office Staff and Debbie and Husband always nice

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Houston, TX

Overall, my experience with Uncle Bobs has been terrific, especially the store manager: Debbie (sorry, don't know her last name, Uncle Bobs in Webster, Texas on NASA Rd one).She has always been such help with allof our issues, and I greatly appreciate her.

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.1 out of 5 stars

By

Houston, TX

All was good.

Staff
 
4.7
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0

It's clean, it's convenient and the staff has bent over backward to help us. I will never use ...

Becky, Alvin, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.