Just wanted to say the manager which Is Erica was really helpful and accommodating to what I was looking for and needed.Enrique from Humble, TX
Associates are friendly and knowledgeable. Really appreciate free use of truck. Would like to get 1 free day for each year of continuous storage usage.Anita from Webster, TX
The Manager Eleanor at my location Bissonett @ Chimney Rock is very courteous and friendly she's always going the extra mile to make you happyTameishalaesha from Houston, TX
The manager there went above and beyond to get my storage and checked on the truck that was at another property to make sure it was ready for me to pick up to get my things moved to storage.She was very nice and handle her business very well.Melissa from Houston, TX
I was actually moving from one unit to a larger one. The Associate walked us to several available units and let us pick the one that would work best for us. She also said we had up to 7 days to move out of the old one, and offered the round lock as an interim until we got a new one. This exceeded my expectations of service. thank you, CarolCarol from Humble, TX
Staff was always social and friendly as well as showed genuine concern for overall satisfaction.Carl from Hockley, TX
Denia is AMAZING!!! She was ready to help and very patient with me and my needs. I couldn't have asked for a better person to work with. She is a HUGE asset to Uncle Bob's and I have stored at two other locations and she is someone that I feel would do everything that she could to make our visit professional and a happy one! Thank you Denia!!!!I would recommend this location to everyone!!! Thanks for all that you do!Stephanie from Houston, TX
We very much enjoy the easy access, cleanliness of the site inside & out. Thank you for the great service!Janet from League City, TX
Damarra is fabulous! Love her, love her, love her! This was a big move for us, with lots of storage needs. she far exceeded managing the unit- she was a resource, help, and friend. Actually going to miss going to storage! :)Carrie from League City, TX
We have been storing our household items at Uncle Bob's for a little over a year. We recently had a concern with our storage units. The assistant manager on site worked hard to correct the situation. The District Manager called us to follow up on our concern and to make certain that the problem was corrected to our satisfaction. He respectfully listened and responded by offering us a partial refund on our previous month rent. Uncle Bob's customer service is exemplary. We will continue to use them with confidence and will not hesitate to recommend them.Michael from Houston, TX
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