We have been storing our household items at Uncle Bob's for a little over a year. We recently had a concern with our storage units. The assistant manager on site worked hard to correct the situation. The District Manager called us to follow up on our concern and to make certain that the problem was corrected to our satisfaction. He respectfully listened and responded by offering us a partial refund on our previous month rent. Uncle Bob's customer service is exemplary. We will continue to use them with confidence and will not hesitate to recommend them.Michael from Houston, TX
we were offered a larger unit because the attendant realized we had more items. he greeted us promptly and allowed us freedom to move my things in without hasslesJan from Spring, TX
DayNa is awesome! She was so helpful and sweet through the process of my renting 2 units and changing one of them. She's a keeper! I manage the new apartments next door and will refer everyone to this Uncle Bob's location.Janice from Seabrook, TX
Your staff was extremely knowledgable and friendly. My experiences in the past with storage places were not pleasant. Both ladies I worked with were great to deal with. If I ever need to use storage again I will be back at this location..Bonnie from League City, TX
The place was very nice and the service was excellant. Everything was explained to me in clear terms and I honestly feel my property will be safe.Sheila from Houston, TX
I already knew how wonderful this staff, especially Miss Eleanor, as my mother used this facility for four years. It is impossible to exceed the expectations I had because I already knew I'd be treated with respect and that the units are kept clean, and the security is outstanding. You can't ask for aa better storage experience.Michelle from Houston, TX
Leonard is a wonderful manager-so compassionate, professional, and helpful. Great customer service! The property is an asset to the neighborhood, too.Deborah from Houston, TX
I love Uncle Bob's! Every time we store our items we use them! This store especially is super awesome! Love Alexis, she was very informative, knowledgeable, and very helpful. 5 stars!!Daniel from Texas City, TX
thank you for providing me a great climate control storage unit at a good price ! and the availability of boxes, tape and other supplies really helped me out ! its comforting to know my things are safe ! the hwy 6 location in Houston,tx. is perfect !Pamela from Mendon, MI
Damara showed me the storage unit and provided great information. Damara also registered me the next day. Krystle assisted us with borrowing the moving truck. I was impressed with how clean the storage place was kept. Damara and Krystle both have excellent communication skills and are very nice. Theses women are an asset to the company. When Damara talked with me about renting a space, I could tell she knew exactly what she was talking about and took pride in her job.Nancy from League City, TX
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