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Uncle Bob's Self Storage Reviews

- (330) 372-3787

Average Ratings

4.7 out of 5 stars
(4.7) 75 Ratings
Helpful/Friendly Staff
 
4.8
Appearance/Cleanliness
 
4.8
Expectations
 
4.5
Satisfaction
 
4.6
Likely to Recommend
 
4.8

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(13 Reviews)
4.0 out of 5 stars

By

Warren, OH

was conveyed information in a timely manner and the associate seemed happy to help.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Warren, OH

My items were in your establishment for 5 years and I never had any problems

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Warren, OH

I am "not sure" if I would recommed Uncle Bob's only because I was not aware of any price increase on my storage unit until I cam in to speak with representative. I believe that I should have signed a contract verifying that I knew and agreed with the price increase. Other than that, the representatives were always very helpful and friendly.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
3.0
5.0 out of 5 stars

By

Warren, OH

Charlene and Gloria was great!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Warren, OH

I have rented storage units before but never had such friendly helpful staff, units that were very clean and well lighted, and offering a truck to use was the icing on the cake! Keep up the great work.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Brookfield, OH

Keep it up! Have already referred one other person to you.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Warren, OH

I like the emailed bill it really helps keep things in order

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.3 out of 5 stars

By

Warren, OH

I appreciate the help from the associate always giving me a reminder call, tried to help when I was in a bad place in dec. I feel maybe the co. should look at the late fees and then the lein fees. I feel u need a grace period or something as my hard ship in dec. and jan. cost me a lot more which I didn't have in the first place. my only complaint. thank you

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Warren, OH

Love the ladies in the office they remembered me from years ago when I used ur facility and greeted me by name!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Warren, OH

Charlene is very courteous and takes my payments over the phone. She is always there.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cortland, OH

I was very pleased with my Charlene at Elm Rd in Warren, Oh. She was so kind to me for the 5 yrs that I had my space. She would call me personally to remind me of my payment to avoid a late fee. She deserves a promotion or an increase in pay!! Very pleased with her!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cortland, OH

Great experience, used your facility for three years and was very pleased with my overall experience

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Bellevue, NE

Best choice for a storage unit in Warren, Ohio. And thanks for the support of the Military.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.