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Uncle Bob's Self Storage Reviews

- (757) 363-8232

Average Ratings

4.5 out of 5 stars
(4.5) 57 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.6
Expectations
 
4.3
Satisfaction
 
4.5
Likely to Recommend
 
4.6

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(13 Reviews)
4.2 out of 5 stars

By

VA Beahc, VA

yes everthing was fine move in was easy

Staff
 
4.2
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Norfolk, VA

Please know that you have a great crew!

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Virginia Beach, VA

Excellent prices for storage Thank you??

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Va. Beach, VA

We will be looking for a larger storage unit within the next month and you are on our consideration list.

Staff
 
4.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Virginia Beach, VA

I am completely satisfied, only reason not the best possble score is because I hate paying the money.... but you are fair price compared with others close by.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.4 out of 5 stars

By

Virginia Beach, VA

I'm quite satisfied.

Staff
 
4.3
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Va Beach, VA

When the old manager left and the new one started, it was seamless.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Virginia Beach, VA

Freindly, courteous staff.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Va. Beach, VA

I have rented from other companies in the past and yours is by far the best I've seen. thank you.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Norfolk, VA

Staff at my location are great. Always cheerful. They have called me a few times when I near my due date for a friendly reminder. Both times, I totally forgot and they took payment over the phone.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Virginia Beach, VA

I have been genuinely pleased with all the service and especially Pam. I hope I did not get the names confused as I believe the other lady I worked with is gone and I have not worked with Karen. I will, unfortunately, not be renewing my lease after this month (December).

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cheriton, VA

Awesome, awesome staff at the Shell Road location - always go above and beyond the job description to help or assist me in every way. I can't say enough for the service - many thanks from a customer of 10+ years at Uncle Bob's. The staff you hire is the reason I always come back to Uncle Bob's! Thank you so much - B Sullivan

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Virginia Beach, VA

everyone is great

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0

Thanks again for keeping my things secure in my storage unit, and more importantly, helping me ...

Elisabeth, Newport News, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.