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  • Uncle Bob's Self Storage near Universal City, TX

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Customer Reviews


 
(5.0 out of 5)

I am at the 9403 Marbach Rd., San Antonio,Texas 78245. This location with Bennie and Sandra. This has been such a great experience. Such a clean location. They are so welcoming and it feels like a family business. AMAZING LOCATION!!!!!

Kathleen from SA, TX
August 28, 2014

 
(5.0 out of 5)

The staff always greet me by name (personalized attention). Improvements to facility grounds were added to ease access (enter code without leaving vehicle) as well as ensure security (cameras).

Charity from San Antonio, TX
August 28, 2014

 
(5.0 out of 5)

Was very thankful that a space was available when I needed one, and at the correct size; am also thankfual that the associate was so kind and helpful in getting me set up. In fact, each associate was genuinely kind and professional on every occasion on which I entered the office. Thanks!

Derek from San Antonio, TX
August 27, 2014

 
(5.0 out of 5)

It was a great experience! I know a lot of people just say that, but it really was. The staff was so friendly and helpful and the storage unit was really clean and well kept! Thank you guys for everything!

Calvin from Kileen, TX
August 24, 2014

 
(5.0 out of 5)

The are very prompt in notifying that they are going to do stuff in the building. This is why I have not changed storages I have had other ones but this storage is very good. Once I did not lock it properly and within the hour I got a call. The people you hire are very nice and not moody.

Carol from Converse, TX
August 2, 2014

 
(5.0 out of 5)

Very professional nice and helpful. I would definitely recommend this Company to friends and relatives! The manager seemed to really love her job:)

Melinda from San Antonio, TX
July 30, 2014

 
(4.8 out of 5)

Manager Alex was very helpful. Lady who was there when I emptied the unit was very kind and gave me bottled water on a hot humid day. Everyone very nice to work with.

Thomas from Helotes, TX
July 23, 2014

 
(5.0 out of 5)

Associate was awesome. Remembered my name. Gave us a great storage space. So convenient. We love it and would recommend to others!

Karen from Wimberley, TX
June 26, 2014

 
(5.0 out of 5)

I have had bad past experiences at other storage units and Uncle Bob's Storage definitely changed that for me. I will always go back and refer friends and family. They were courteous in some situations about my payment. If it wasn't for a friendly reminder phone call I would have been late but they went above and beyond to reach out to me to let me know my payment hasn't been made due to a new debit card. So I thank them for that.

Holly from San Antonio, TX
April 23, 2014

 
(5.0 out of 5)

When we signed up for our storage unit the manager was absolutely wonderful! Completely exceeded our expectations. We came back the following day to rent the truck and the assistant manager was also just as wonderful. We were in a last minute, high stressed situation and both employees made our experience exceptional. Amazing!

Tammy from San Antonio, TX
February 2, 2014
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