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  • Uncle Bob's Self Storage near Tonawanda, NY

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Customer Reviews


 
(5.0 out of 5)

I have used Uncle Bob's 2 times for storage, and my daughter used them based on my recommendation. It is simple and reasonably priced and the customer service is top-notch. Easy 24-hour access to the unit is another bonus that not all storage facilities offer. Thank you for helping us out each time we needed it!

Bonnie from Depew, NY
July 28, 2014

 
(5.0 out of 5)

very easy access very thoughtful to put door stop to prop door open and cart to haul items to storage unit!

Kevin from Elma, NY
July 24, 2014

 
(4.9 out of 5)

It would be nice to be able to rapidly check availability of additional space at each Uncle Bob's location, online without bothering a person.

Brett from Williamsville, NY
July 21, 2014

 
(4.0 out of 5)

Everything the associates did was spot-on, and the facility was properly maintained. However, when you walk into a place, expecting to pay a certain amount for a storage space ( because that's what their website says ) and then are hit with hidden fees ( insurance, "administrative" costs, etc ), you get a quick insight into the policies of the place. I didn't want to hang around for something other magical fees that may be imposed later, just because the company felt like it. That 20 bucks or so in extra fees cost this company a few years of revenue from me.

Matthew from Lockport, NY
July 10, 2014

 
(4.6 out of 5)

The staff was friendly and attentive and the grounds are neat and clean. Will recomed Uncle Bobs to anyone who needs storage

Gretchen from Lockport, NY
June 26, 2014

 
(5.0 out of 5)

Was great to know you had a rental vehicle there & I didn't have to go to another provider

RoseMary from Buffalo, NY
June 26, 2014

 
(5.0 out of 5)

Everyone was very nice the process went very smooth had a credit issue and it was resolved very quickly. Shelia and the gentleman that manage the place were great. Nice customer service

Carol from North Tonawanda, NY
June 26, 2014

 
(5.0 out of 5)

GREAT ENPLOYEE- HE WAS VERY HELPFUL AND WENT OUT OF HIS WAY TO HELP ME

Diane from Buffalo, NY
June 26, 2014

 
(5.0 out of 5)

All the employee's at 40 Leo Street Cheektowaga Ny are Professional and do their jobs according to company policies

Liza from Buffalo, NY
June 6, 2014

 
(5.0 out of 5)

I answered all questions. I chose this facility for the kind courteous service,the cleanliness,availability and more importantly the convenience to this facility.

Carol from Buffalo, NY
May 30, 2014
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