108 Ratings & 19 Reviews
We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.
August 27, 2014
the associate was very helpful and informative as this was my first experience renting a storage unit.everything was taken care of in a professional way. good customer service.
August 23, 2014
All qquestions were answered as needed.
July 25, 2014
She greeted us as we came in the door I had reserved via internet and everything was all set. Took us to the unit and showed it to us. Was very friendly. Also we used a truck and had to pick up at a different Uncle Bob's and the woman there was just as friendly and helpful. All in all exceeded my expectations.
June 7, 2014
There are no trash cans on the property. It would be he helpful to have some available. Also the unit itself is very dusty and dirty and lots od spiders.
May 29, 2014
Associates were outstanding!
May 29, 2014
Deddie has always been so helpful and always with a smile
April 23, 2014
Again, Debra and Ryan were a joy to meet, work with and will visit in the near future to say "hi". They are definitely assets to Uncle Bob's operation.
April 2, 2014
The facility is great and the staff is friendly and fantastic to deal with, but the units are undersized about two square feet depth-wise; it doesn't sound like much, but it certainly adds up. I am renting a 20x20 and a 20x10; this should equal 600 sq ft of usable space, but I've only got 540 sqft to work with and 60 sq ft really makes a difference.
March 31, 2014
Storage space needs a light.
March 25, 2014
you were very kind
March 23, 2014
March 4, 2014
Great job!! Staff cares about the concerns of the renters. Always clean, neat premises. Orderly with no complaints.
March 3, 2014
Great customer service and property was clean.
February 17, 2014
The staff is always polite and respectful thereby producing A professional environment.
January 13, 2014
Extremely friendly, knowledgeable, helpful.. quick and easy
November 17, 2013
Will at the east hillsbrough location is a great asset. I was going through a difficult time when I moved items into storage. Will was was so helpful, and nice. Thank you again Will.
September 23, 2013
Always tidy inside and the outside grounds. Secure facility. Staff helped me and very accommodating more than once. Great staff!
September 3, 2013
Thanks for good customer service.
Your staff at the facility on East Hillsborough was always willing to assist with access as I have a construction business and the extended access was necessary to conduct business, they went out of their way whenever I asked for this. The facility was always being maintained in top condition which adds a sense of safety and pride-I always saw staff treating every customer as #1 as well.I rated you tops on Angie's list too.
Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.Read All About It
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