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  • Uncle Bob's Self Storage near Syracuse, NY


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Customer Reviews

(5.0 out of 5)

Great helpful staff my experience was a 10 thank you for the first time I ever had to use a storage unit

Melissa from Syracuse, NY
November 24, 2015

(5.0 out of 5)

I mainly dealt with Brenda when I would call in my payment. She was above friendly and professional. She is an asset to Uncle Bob's and I will miss my monthly calls to her though I won't miss the payment. All of Uncle Bob's employees could take lessons from Brenda - she is one of the best -

Nancy from Manlius, NY
November 23, 2015

(5.0 out of 5)

Just by agents being very professional, cheerful and helpful. Place was clean, dry, well lighted.

Priscilla from Fayetteville, NY
November 19, 2015

(5.0 out of 5)

I appreciate some of the small things that I grew accustomed to at this location, such as the light music that provides a friendly background as I work on storing my stuff. My mom mentioned the courtesy calls we usually received from your staff reminding us of payment due. Thanks for employing the people you and the seamless transition to new management the last couple of months.

Christian from Camillus, NY
November 18, 2015

(4.9 out of 5)

Barb, the lady who helped me, was VERY helpful. She made the entire experience enjoyable. Please give her kudos.

Teresa from Syracuse, NY
October 13, 2015

(5.0 out of 5)

Great staff you have here!! They know their job well and were very friendly!

Krystal from E. Amherst, NY
September 17, 2015

(5.0 out of 5)

The experience has been great!!! Every staff member I worked with was understanding and went above and beyond. Super friendly and helpful!!

Corey from Syracuse, NY
August 27, 2015

(5.0 out of 5)

Helen was excellent to work with! She called me quickly after I submitted my online request to check to see if I had any questions. Upon arrival in the office, she attended to every question and moved us through the process quickly and with care.

Michele from Baldwinville, NY
August 1, 2015

(5.0 out of 5)

Everything was exceptional...I had to change lockers at the last minute and that was no problem at all. I was made to feel like a valued customer and not a number and I appreciated that. The store and grounds were well kept and that instills confidence to a renter. Very fine service all the way around! Thank you!

Paul from E Syracuse, NY
June 26, 2015

(5.0 out of 5)

We were very satisfied. My elderly mother was stressed out and upset during her move but the associate calmed her down and treated her with kind respect. In the middle of a very unpleasant day, Uncle Bob's was the perfect combination of helpfulness and efficiency. Thank you to Uncle Bob's employees who helped my mom make the transition to her knew home. My niece recommended Uncle Bob's to me and I have already passed it on to others. Great Job!!!!!!!!!!!!!!!!!

Marie from North Syracuse, NY
September 2, 2014

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