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Uncle Bob's Self Storage Reviews

- (954) 742-9415

Average Ratings

4.5 out of 5 stars
(4.5) 77 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.6
Expectations
 
4.3
Satisfaction
 
4.4
Likely to Recommend
 
4.5

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(20 Reviews)
5.0 out of 5 stars

By

Sunrise, FL

Everything is great! from the online payment process to getting in and out of the secure storage facility!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.4 out of 5 stars

By

Sunrise, FL

Associates at my location are extremely helpful.

Staff
 
1.0
Cleanliness
 
1.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Sunrise, FL

Ryan gave me such excellent service. I could not have executed this move without his help. I would definitely use uncle bobs again.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Plantation, FL

Ryan was great.!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Sunrise, FL

The manager, Ryan, is extremely helpful. Last month he called me to tell me that I would incur another late-fee if I didn't pay my past-due rent that day. He took my credit-card information on that call so I could avoid another late fee.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Austin, TX

very easy to work with and accommodate me. thank you

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Tamarac, FL

Sometimes I wish I could access 24/7 but all in all it's perfect.

Staff
 
4.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Tamarac, FL

Ryan is a great customer service personal

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Fort Lauderdale, FL

The attendant at the Sunrise, FL is extremely helpful. Loved my experience with him... Excellent customer service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cooper City, FL

great attitude and very professional

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Sunrise, FL

Bryan is such an asset to Uncle Bob's. His helpfulness is above and beyond.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Quitman, AR

Awesome people!! Very understanding and helpful

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Sunrise, FL

I'm very pleased with your storage facility . I thought I would only rent for a month or so but now I don't know what I would do with out you. I have always felt very secure and comfortable all time I have been there.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Plantation, FL

You guys were great. Facilities were outstandingly clean and nicely painted. The only reason i left is because I moved into a house that had a 5x10 storage.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Sunrise, FL

I miss the staff, but not the expense. It was good to know Johnnie; Ryan and the latest addition....She was very helpful..

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Silver Spring, MD

Over a very good experience. I was disappointed however, that I did not get prorated for my last payment when I only use a few storage days in the new rent month.

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Davie, FL

you have a wonderful manager, absolute people person, Ryan

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Fort Lauderdale, FL

Great customer service, great knowledge about services offered, quick yet excellant service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mosinee, WI

Very nice staff at Sunrise, Florida facility.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Tamarac, FL

I have been with Uncle Bob's for a long time because I get treated with respect as a person. Thank you for having me as a reliable renter at Uncle Bob's Storage.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.