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Uncle Bob's Self Storage Reviews

- (281) 495-7715

Average Ratings

4.5 out of 5 stars
(4.5) 51 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.7
Expectations
 
4.2
Satisfaction
 
4.4
Likely to Recommend
 
4.6

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(12 Reviews)
3.4 out of 5 stars

By

Sugar Land, TX

It has been very frustrating using the website. Sometimes I can log on and other times I cannot. I try to pay online but this doesn't always work but is always time consuming.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
3.0
Satisfaction
 
3.0
Recommend
 
3.0
4.2 out of 5 stars

By

Richmond, TX

I cannot print my monthly invoice from the website for business use. There is no provision for printing receipts.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Sugar Land, TX

Paul is always very helpful!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Sugar Land, TX

Great customer service

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Sugarland, TX

Great service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Houston, TX

Great place to rent a storage unit

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Missouri City, TX

all is well...

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Sterling, VA

Uncle Bob's Self Storage is a top-notch professionally run organization!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Sugar Land, TX

Pricing could be a bit more reasonable for long-term clients (i.e., discounts, etc.) But that's just me as a consumer speaking. Times are rough all around.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

The best storage facility experience of my life and I have never heard of anyone having as quality of a storage experience. Paul and his team are friendly and helpful. The facility is kept immaculate, both inside and outside. I will not hesitate to recommend this facility to anyone wanting a clean, secure facility run extremely well.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Spring, TX

Hands down the best experience that I have ever had renting a storage space.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

SugarLand, TX

Paul does a great, great job with this facility. I was there for a year and he was always helpful and consistent. Thank you for the great experience. The updating to the bathroom and the painting of the doors was a great addition. Good job!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I appreciate the clean storage environment when I check in on my valuables and the courteous ...

Lois, Missouri City, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.