we were offered a larger unit because the attendant realized we had more items. he greeted us promptly and allowed us freedom to move my things in without hasslesJan from Spring, TX
I have used several storage facilities in the past and this has been the best by far. The facility and the set up is great at this location however, Lynn, the Manager, is what really makes it great - she is AMAZING. She is so sweet and kind and knowledgeable. She stayed late because I was coming in from out of town and running behind, then got everything done quickly and efficiently and gave me great tips and advice. Truly an asset to your business.Lori from Tomball, TX
I have never rented a storage space before so having your employee take the time to explain everything and answer my questions was a contributing factor in my experience being satisfactory. Thank youRita from Houston, TX
I am very satisfied with your business and services. Convenient location, clean, bright facility, professional and friendly staff. Good job!Hiep from Houston, TX
Tiffany at Uncle Bob's on Mason Rd. in Katy, TX is absolutely magnificent! She was extremely knowledgeable and very compassionate. This is our second stay with Uncle Bob's. We chose to come back again because of the quality of not only the facility, but because of Tiffany as well!Amy from Katy, TX
Your staff was extremely knowledgable and friendly. My experiences in the past with storage places were not pleasant. Both ladies I worked with were great to deal with. If I ever need to use storage again I will be back at this location..Bonnie from League City, TX
The place was very nice and the service was excellant. Everything was explained to me in clear terms and I honestly feel my property will be safe.Sheila from Houston, TX
I already knew how wonderful this staff, especially Miss Eleanor, as my mother used this facility for four years. It is impossible to exceed the expectations I had because I already knew I'd be treated with respect and that the units are kept clean, and the security is outstanding. You can't ask for aa better storage experience.Michelle from Houston, TX
Leonard is a wonderful manager-so compassionate, professional, and helpful. Great customer service! The property is an asset to the neighborhood, too.Deborah from Houston, TX
The overall experience for wonderful. I would definitely use Uncle Bob's again and recommend them to my friends and family. Carl was just great. So helpful and polite. A great place.Judy from Houston, TX
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