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Uncle Bob's Self Storage Reviews

- (860) 668-1596

Average Ratings

4.7 out of 5 stars
(4.7) 102 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.8
Expectations
 
4.4
Satisfaction
 
4.6
Likely to Recommend
 
4.8

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
4.4 out of 5 stars

By

Windsor Locks, CT

it is very clean and is very safe.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.6 out of 5 stars

By

Westfield, MA

The manager was very informative and helpful. Signing up was quick and easy.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Waterford, CT

Very good service and quality!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Windsor Locks, CT

I APPRECIATE MOST THE AVAILABILITY TO HAVE CLIMATE CONTROLLED STORAGE.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Windsor, CT

everything is always above expectation

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Greenwich, CT

Fantastic!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Windsor Locks, CT

The staff are always so courteous and helpful and seem genuinely happy to help. The staff are what help make this place top notch!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

Suffield, CT

exoectaions were met....it was a good experience

Staff
 
4.3
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.6 out of 5 stars

By

Windsor Locks, CT

Neat clean and secure. Very professional.

Staff
 
4.2
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

West Granby, CT

Completely satisfied! Kathleen and Donna are the Best, and a credit to your fine company.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

East Granby, CT

Everything was handled politely,with good humor, and with sensitivity to my needs.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Windsor, CT

The office is usually too cold in winter and too hot in summer. I feel bad for employees during summer months. MY service for the last 2 years has been EXCELLENT!!!!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Suffield, CT

Have used UB's for many years excellant service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

East Granby, CT

The only thing I would mention is that snow clearing in front of the storage bays could be better - one time there was a large snowbank in front of my storage unit and had trouble getting in to the car.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Fort Myers, FL

Hope you can hold the line on price increases.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Tarpon Springs, FL

Kathleen has been great from the beginning. We rent an outdoor parking space which is very convenient since we are back and forth from Florida. Thanks.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Granville, MA

The staff was great!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Windsor, CT

The staff was very accommodating.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

East Granby, CT

Never rented storage space before. Did not know what to expect. I was very satisfied with the help and service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Branford, CT

My door has been able to come out of its track since i started there. When I first moved in i was told it was being fixed soon. The vertical pillar that the track is part of is rotten at the ground level and swing around. I think the units should be in perfect condition.

Staff
 
4.7
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Weatogue, CT

Kathy and Donna at the Suffield location are professional, respectful, diligent, hard workers, dedicated and set an excellent example of how someone should perform their duties. You've got two gems there!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

West Hartford, CT

Kathleen was very helpful when we first looked to rent storage space 16 months ago. During this time we never had an issue and although we no longer have a need for additional storage space, we will recommend Kathy to friends and family. She is an excellent manager and her customer service is exemplary! The Suffield facility was and is always clean and well maintained.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Salolpa, OK

Great experience, Still have 4 other units here.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Windsor, CT

You're more expensive than most places but I appreciate the cleanliness and quality of the facility. Your staff is available most of the time - again, a differentiator. I store my stuff in confidence.

Staff
 
4.2
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Windsor, CT

I have only dealt with one associate and that would be the Manager. She is friendly and helpful, and a pleasure to deal with.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

We were so pleased with the service we got from the self storage facility manager Laura. Last ...

Stuart, North Haven, CT

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.