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Uncle Bob's Self Storage Reviews

- (904) 209-3970

Average Ratings

4.8 out of 5 stars
(4.8) 238 Ratings
Helpful/Friendly Staff
 
4.9
Appearance/Cleanliness
 
4.9
Expectations
 
4.7
Satisfaction
 
4.8
Likely to Recommend
 
4.9

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
5.0 out of 5 stars

By

Palm Coast, FL

exceptional personalized service by management at local site - St Augustine, FL, where I have storage locker.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Palm Coast, FL

Uncle Bob's was very clean and the storage unit has worked out well for us. They had it ready for us within one day of calling to see if they had a unit available. It was great. Thanks

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

St. Augustine, FL

We had just moved from out of town. Paul was very professional and helpful. He has also helped me since we moved in. Several times I have stopped by to ask him directions or places to visit. He is always friendly and knows the area very well. I'm glad we picked Uncle Bob's to store our items.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

St. Augustine, FL

Paul is absolutely helpful and knowledgeable. We rented before and are very happy with the facility. Thank you.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Saint Augustine, FL

Yes you said so

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Saint Augustine, FL

They even walked me to my storage unit the first time. Very helpful and thoroughly explained the elevator and keypad system. Excellent storage facility wonderful people. May you prosper!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

St. Augustine, FL

The manager is very friendly and helpful whenever I have a question or if I have a problem finding extra storage spaces. I would recommend this storage facility with the highest of praise.

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Saint Augustine, FL

Very pleased

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Palm Coasr, FL

I was very happy at the security and cleanliness

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

St. Augustine, FL

Practically effortless - thank you.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

St. Augustine, FL

The mgr went above and beyond in service, friendliness and more. I Highly recommend Uncle Bob's storage in St. Augustine FL.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

St. Augustine, FL

very happy with the whole thing.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Palm Coast, FL

We live in Palm Coast and there are a number of storage places available. Uncle Bob's exceeded their quality and service and made it worth the extra drive.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

St. Augustine, FL

I was MORE then happy with the service I was given when I signed up for my space, Iris helped me and she was just wonderful, she explained everything to me, left nothing out, and most of all I was impressed with how secure the units are, and the fact that you Offer ins. on sight as well. I looked at a lot of different places, all climate controlled, but this was the only one I feel good about. I don't live to close so the ability to pay my bill on line EVERN BETTER! Thank you again for your wonderful Service and CLEAN units..

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Colorado Springs, CO

Mgr met with us and explained the process, showed us the unit and detailed the cost and options. Adequate support materials (locks, boxes, etc) were available. Information about moving services were provided at request. All of our questions were answered and we signed up.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Saint Cloud, FL

since the first day I walked in, the service has been amazing, thank you so much.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

St. Augustine, FL

Simple and professional

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Saint Augustine, FL

Customer Service was stellar!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Saint Augustine, FL

Great people! 2nd time I used this facility.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

St. Augustine, FL

Outstanding customer service. Was Glad your place had a spot for me. I will continue to use your storage facility and recommend it to others. Thanks

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

St. Augustine, FL

Facility is so clean and I feel very safe when visiting. The climate control is on par. The carts are GREAT. Would highly recommend to anyone looking for a storage solution. Helpful and professional staff.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

St. Augustine, FL

Because your manager is excellent

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

St. Augustine, FL

The best storage space we have ever rented. Would recommend to anyone in St. Augustine!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

St. Augustine, FL

Only that Paul who runs the one I use in St Augustine is wonderful, polite and always helpful. It is so nice to be able to get such wonderful help in any retail business, and Paul is the best!! I feel that is why the place is so clean and running so well!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Kelowna, BC

Thanks again for the good service, hope to see you again in December. Regards Doug

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.