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Uncle Bob's Self Storage Reviews

- (413) 788-6400

Average Ratings

4.6 out of 5 stars
(4.6) 67 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.6
Expectations
 
4.4
Satisfaction
 
4.5
Likely to Recommend
 
4.7

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(16 Reviews)
5.0 out of 5 stars

By

Spingfield, MA

Everything from the first Call to getting the storage place. Very professional

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Fall River, MA

Overall I would say it was outstanding exceeded my expectation

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Springfield, MA

My first time using a storage unit. It was a good experience. More than I expected. Clean, neat, private. Very satisfied.

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Springfield, MA

I am please with the staff ...and the way they have the place clean all the time.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Springfield, MA

Wished my space would've off been closer to entrance. Or could use. The exit emergency door. Becuase is near my space. Reason a health cocondition. (Back issues) .thank you.

Staff
 
4.7
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Springfield, MA

Great service!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Springfield, MA

It's just truly a Uncle . Great and awesome

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Buffalo, NY

Staff very helpful ! And understanding my needs.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Springfield, MA

staff was very curtious geniuinly helpful and knowledgeable of all practices.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Springfield, MA

Les doy las gracias por su profesionalismo y seriedad.en un maƱana de ser necesario los escogere a ustedes nuevamente.y recomiendo a otras personas. el personal es de calidad y respetuosos.nos veremos en un futuro.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

East longmeadow, MA

It's just a clean professional facility with a friendly helpful staff. You should be very proud

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Chicopee, MA

I have been a customer for some time now. My experience with the manager and staff has from day one been exceptional.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Springfield , MA

1000% satisfied with Art and his staff. Would highly recommend this business to all my friends.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

West Spriongfield, MA

If ever I need storage in the future I would use this facility and not bother to shop around. Thank you

Staff
 
4.7
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Sunderland, MA

The manager is terrific at this location, very professional and also personable. His staff is helpful, and I am a very long-time customer. If I could give everyone there a raise, I would!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Springfield, MA

The space that I rented was spacious and easily accessible.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

We were so pleased with the service we got from the self storage facility manager Laura. Last ...

Stuart, North Haven, CT

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.