5 x 5
24-Hour Access daily
Closed for Lunch:
1:00pm to 2:00pm, Mon-Sat.
Cincinnati, Glendale and Parkdale
45240, 45218, 45231
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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.
June 27, 2016
Your on-site rep (I can't remember her name, unfortunately) was exceptional. Both my son and I commented on how pleasant, helpful and professional she was. She is a fantastic ambassador for your company. Because of her, I would not hesitate to recommend others to your business. She deserves a commendation and to be considered quickly for a promotion. Well done!
May 25, 2016
Very pleased with service. THANK YOU!!
April 25, 2016
I love the 24-hour access to my unit. I work odd hours and sometimes I have to go early in the morning in the middle of the day or late at night. Whenever I go, I can get in. I really appreciate that.
March 25, 2016
Mr. Brown was very courteous and let me know in advance the time it would take to get set up. He was very thorough in his explanations and information/advice. The process was an enjoyable experience.
March 23, 2016
The store manager was incredibly nice and helpful. I was very glad I chose Uncle Bob's for my storage, thank you!
February 24, 2016
Always courteous and kept very clean.
January 25, 2016
Everything was great and the assoc was very,cordial and helpful. She had the utmost persoanlity and was very conforting. She made me feel I had made the best choice of the self storages I had looked at.
January 25, 2016
THE EMPLOYEES ARE VERY NICE
January 5, 2016
I have stored with Uncle Bob's for the past 10 years. I have always been extremely satisfied with the service.
December 30, 2015
The manager is great and very helpful! She has a very nice attitude.
December 29, 2015
Mike at store #102 is the absolute best person I've ever had the pleasure of dealing with. When it comes to exceptional service he is one above all.
West Chester, OH
November 23, 2015
Mike was an absolute gem. Always very pleasant and helpful. Really nice man. Very attentive and helpful with other customers that I witnessed.
October 26, 2015
You have multiple sizes of rooms to choose from and the prices are comparable. Thus fare am happy with the space.
September 2, 2015
August 27, 2015
The service was excellent and complete
July 4, 2015
Free rental truck was a nice perk but could be improved by offering a few more than 25 miles included.
June 26, 2015
We have been there for years and it has consistently been good.
June 26, 2015
June 26, 2015
June 20, 2015
Thank you !
Winter Haven, FL
May 27, 2015
I did all of this from out of town, very accomodating.
April 29, 2015
The associate manager explained and went through the process and procedures thoroughly. She was friendly and provided answers to all my questions and concerns.
April 28, 2015
I was impressed with the well-maintained quality of the facility and premises. The manager was well informed and eager to make sure I understood exactly how to operate the locker, the gate, etc.
April 27, 2015
Mike and Adrienne were both very helpful and great to work with from the start to finish. I would reccomend this location for it's great customer service, employees, and facilities.
February 26, 2015
I have dealt with other storage companies in the past but Bobs was by far the most professional.
February 1, 2015
The representative was very courteous and explained all aspects of renting a unit.
January 27, 2015
Very informative and thorough. I would encourage others to use this service
January 27, 2015
My only complaint is.. It seems a little pricey compared to other storage facilities.
December 30, 2014
The manager who helped me was very polite and pofessional.exceded expectations on customer service.very pleased!
November 26, 2014
Excellent JOB Mike!!!
September 27, 2014
Facility excellent condition, sales Assoc. very attentive to needs
Avon Lake, OH
August 23, 2014
Mike was fantastic, he's an asset to the company.
July 26, 2014
The truck that was promised to me was not available. to me and tell me, and I hurried 5 hours down from Toledo to move my son at UC. Only after my arrival did your manager make contact with person using vehicle. His comment that "it was totally out of his control" is weak and inaccurate. If I had another option and the time, I would of used another rental business. Also, you didn't give me first month free as promised in your ad.
July 9, 2014
Mike was a great help to my family!!
May 1, 2014
I think Mike was our UncleBobs Supervisor and rep in the Springdale OH location. He was superb and his professionalism was outstanding. He took his time to make sure we understood our agreement,answered all questions and concerns,gave us a tour of the facility and even made sure we could open and relock our storage area He made sure we were able to access the premises and leave safely. I don't think he missed a point that needed to be relayed with details to boot. He should be the instructor and facilitator for your business as his people skills and job skills were superb. My husband and I were very impressed. Adrianne was also a big help in helping me get set up on your website. She got the information I needed and returned my calls promptly. We don't know how you're doing nation-wide but store #102 in OH is gonna be extremely tough to beat service wise. Excellence is their game!
November 19, 2013
* The manager was very helpful and walked me through my first time renting a storage space. Kudos!
November 18, 2013
Only comment I have is Michael was exceptionally AWESOME..he made me feel less anxious and nervous about my move. He was very professional and I would recommend Uncle Bob's to anyone who needs storage. Great atmosphere and right price. Getting to use the truck free with move in was also wonderful…got to save on that. Thank you Uncle Bob's self storage and Thank you even more Michael.
July 23, 2013
there was a lady there named adrienne she was very helpful and nice. she took time to walk me to the unit and showed me how the lock worked and the key access. More people in customer service should be like her.
Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.Read All About It