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Uncle Bob's Self Storage Reviews

- (281) 288-8045

Average Ratings

4.2 out of 5 stars
(4.2) 82 Ratings
Helpful/Friendly Staff
 
4.3
Appearance/Cleanliness
 
4.5
Expectations
 
4.0
Satisfaction
 
4.1
Likely to Recommend
 
4.1

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(9 Reviews)
4.0 out of 5 stars

By

Spring, TX

The site was rather cramped with parking storage along the fences that made getting around some times difficult and made loading out of a container impossible.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.2 out of 5 stars

By

Spring, TX

We had filled out online and when we got there, it did not seem the same price. I asked a few questions which she answered but she seemed busy and I don't feel she did anymore than was required of her job. My husband wondered if I filled out online why we had to repeat everything again?

Staff
 
4.2
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

SPRING, TX

The young ladies in the office were polite and attentive. They were very professional

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Naperville, IL

They are really nice people and I know that my possessions are in good hands while I am away.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

North Fort Myers, FL

Great experience so far.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

New Waverly, TX

Property was spotless and never seen a cleaner facility. Staff was extremely knowledgable and helpful. Very satisfied!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Spring, TX

Leela is a very sweet young lady who always helpful and attentive to my needs.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.5 out of 5 stars

By

Spring, TX

Only two hand trucks in entire facility. Neither worked well. Got to use moving truck one day, no dolly. Lady said someone stole it but it still shows I am responsible when I used it for something not there. Inability to rent unit for part of a month was not fair in my opinion. I am sure the minute I vacated the unit on the 6th of the month you rented it again a week later and collected twice. Overall ok but in my opinion it was better run by the previous owners when I used it last time.

Staff
 
3.7
Cleanliness
 
4.0
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
3.0
4.8 out of 5 stars

By

Bearden, AR

short term rental....completely satisfied!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0

I appreciate the clean storage environment when I check in on my valuables and the courteous ...

Lois, Missouri City, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.