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Uncle Bob's Self Storage Reviews

- (281) 376-2300

Average Ratings

4.4 out of 5 stars
(4.4) 96 Ratings
Helpful/Friendly Staff
 
4.4
Appearance/Cleanliness
 
4.6
Expectations
 
4.2
Satisfaction
 
4.4
Likely to Recommend
 
4.4

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(11 Reviews)
4.2 out of 5 stars

By

Spring, TX

Thanks for a good experience. Would use again if needed.

Staff
 
4.8
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Klein, TX

very professional

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Spring, TX

returned phone call promptly; offered advice and alternative options for goods stored; helped truck driver with route.

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.0 out of 5 stars

By

San Mateo, CA

I have used this location for more than 10 years. I have never had an issue or a complaint about anything at this facility.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.6 out of 5 stars

By

Houston, TX

This was good place

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
4.0
5.0 out of 5 stars

By

Houston, TX

I will always utilize Uncle Bob's whenever and wherever possible!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Conroe, TX

Superior customer service !! Only area that we could see for improvement is that the availability and/or access to moving carts is difficult and there does not seem to be enough of them. (only 1 that we can ever locate). All in all I would definitely recommend this facility.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Spring, TX

I like everyone and everything about this storage.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Portland, OR

Everything was great! Thank you.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Spring, TX

Thanks for your friendly help during my storage stay, including moving from a large unit to a smaller unit.

Staff
 
4.7
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

Spring, TX

The onsite manager Mike was fantastic and always helpful. There was a female employee who wasn't very helpful and seemed annoyed.

Staff
 
3.5
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0

I appreciate the clean storage environment when I check in on my valuables and the courteous ...

Lois, Missouri City, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.