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Uncle Bob's Self Storage Reviews

- (281) 376-2300

Average Ratings

4.4 out of 5 stars
(4.4) 100 Ratings
Helpful/Friendly Staff
 
4.4
Appearance/Cleanliness
 
4.6
Expectations
 
4.2
Satisfaction
 
4.4
Likely to Recommend
 
4.4

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(20 Reviews)
4.9 out of 5 stars

By

Spring, TX

Very friendly

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

The Woodlands, TX

No I am satisfied

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

In fact my son just rented a storage on the south side of Houston,had the advantage of free moving truck and was very satisfied.Thank you.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Spring, TX

John was awesome.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.7 out of 5 stars

By

Spring, TX

This summer and last summer - there have even major issues with the climate control in the building. Apparently it hasn't been just in the building of my unit. It's beginning to make me wonder if easy accessibility (ie close to home) was really the best option! Will most likely be removing items as soon as we can. We have been out of the country for the beginning of the year and then out of the state the majority of the remainder of the year so far...

Staff
 
4.8
Cleanliness
 
4.7
Expectations
 
3.0
Satisfaction
 
3.0
Recommend
 
3.0
4.2 out of 5 stars

By

Houston, TX

The only complaints I have...I have called a million times and no one answers the phone. I would also like to receive a monthly statement. Other than that I am very happy storing with uncle bobs!

Staff
 
3.8
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.7 out of 5 stars

By

Spring, TX

All is well........THANK YOU for placing the door stoppers on the outside doors !

Staff
 
4.5
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Spring, TX

A great staff! Ready to help with anything. Property and units are spotless.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Spring, TX

Have never had a problem....I feel secure knowing my things are safely stored with Uncle Bob's.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Spring, TX

Thanks for a good experience. Would use again if needed.

Staff
 
4.8
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Klein, TX

very professional

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Spring, TX

returned phone call promptly; offered advice and alternative options for goods stored; helped truck driver with route.

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.0 out of 5 stars

By

San Mateo, CA

I have used this location for more than 10 years. I have never had an issue or a complaint about anything at this facility.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.6 out of 5 stars

By

Houston, TX

This was good place

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
4.0
5.0 out of 5 stars

By

Houston, TX

I will always utilize Uncle Bob's whenever and wherever possible!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Conroe, TX

Superior customer service !! Only area that we could see for improvement is that the availability and/or access to moving carts is difficult and there does not seem to be enough of them. (only 1 that we can ever locate). All in all I would definitely recommend this facility.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Spring, TX

I like everyone and everything about this storage.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Portland, OR

Everything was great! Thank you.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Spring, TX

Thanks for your friendly help during my storage stay, including moving from a large unit to a smaller unit.

Staff
 
4.7
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

Spring, TX

The onsite manager Mike was fantastic and always helpful. There was a female employee who wasn't very helpful and seemed annoyed.

Staff
 
3.5
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0

I appreciate the clean storage environment when I check in on my valuables and the courteous ...

Lois, Missouri City, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.