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Uncle Bob's Self Storage Reviews

- (281) 374-0922

Average Ratings

4.8 out of 5 stars
(4.8) 109 Ratings
Helpful/Friendly Staff
 
4.9
Appearance/Cleanliness
 
4.9
Expectations
 
4.6
Satisfaction
 
4.8
Likely to Recommend
 
4.8

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
4.6 out of 5 stars

By

Spring, TX

I am very satisfied but would like an occasional price break.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

My storage manager is the best. WE have had may storage units and still have units at multiple properties but this one is the best. Terrific location!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Spring, TX

All is good. Thanks

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Houston, TX

Would be more convenient if a toilet were to be located in each building. Sometimes I spend hours in my units. The office is a long walk and is sometimes closed if the manager is off somewhere with another client. Thanks.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Spring, TX

Have trash cans available in each building.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Spring, TX

I was very impressed with the property and the staff, and I would recommend to my friends to store at Uncle Bob's!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.0 out of 5 stars

By

Spring, TX

Everything is great and pleased thus far

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
3.0
5.0 out of 5 stars

By

Cypress, TX

Julio at store 270 has been such a great help to me when my payment process got messed up. He went out of his way to get me set up online so the problem wouldn't occur again. He was also the one I met with the first time I got my unit, he has been nothing but great! Very pleased with my choice to use UNCLE BOBS!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Spring, TX

The continuing increase in rates is a significant conern.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
4.0
4.8 out of 5 stars

By

Spring, TX

Very friendly employees in an immaculately clean environment. A pleasure working with this storage facility.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

This is an amazing place. The management team provided most amazing personal service. I always felt that my belongings were safe. When I moved out, the van driver told me how impressed he was with the facility and hoped I could find a place as good as this at my destination. Great team!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Spring, TX

I love this storage facility. The staff is soooo nice and helpful and the place is extremely clean!! I will never leave..lol j

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Houston, TX

I am very satisfied with the service.

Staff
 
4.7
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
3.5 out of 5 stars

By

Spring, TX

Remote overhead door was broken or disabled for several weeks before repair. This has occurred several times. Repair is incredibly slow or incompetent repair service. Caused difficult entrance from rear of building

Staff
 
4.0
Cleanliness
 
3.7
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
3.0
4.4 out of 5 stars

By

Spring, TX

Love the unit, always clean and I feel safe regardless of what time I'm there. A couple times when I went to my unit, I noticed it was warmer than it should have been (my unit is climate controlled).

Staff
 
4.2
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Spring, TX

Very nice on the phone

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Spring, TX

We have used your storage in a couple of different towns and we have always been very pleased.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mansfield, TX

We have had our things stored with your storage for the last 2years and we have been very pleased with everything. We have stopped by when we are in the States visiting and we have not complaints. You have done a great job.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

y'all are amazing people in our community!! Thank you for all you do and who you are, we love you and will keep referring friends and family to you, now and always in the future.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Spring, TX

Overall great experience. I also like participating in the garage sales. It would be nice to get a reminder email of when the garage sales occur on the property. However, overall, everything is great!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Spring, TX

Handy, Well Kept, Friendly folks.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Tomball, TX

The owner and his wife were hospitable and very helpful. Though there was a little wait time, they acknowledged me and let me know they would be with me as soon as they were done with the previous customer. They took great care of my needs and explained and helped me layout my items to fit the storage. Great customer service and assistance.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Tomball, TX

Management and staff was one of the reasons I came back to Uncle Bob's and this location

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Tomball, TX

Julio is wonderful - I have no concerns about the care and security of our household belongings at his facility.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Magnolia, TX

I had just left 2 other places trying to rent a space and they were rude and seemed in a hurry to get me out of the office since they were full and couldn't help me...not suggesting another location just to be kind and helpful!! I will suggest Uncle Bob's to anyone needing a storage space.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I appreciate the clean storage environment when I check in on my valuables and the courteous ...

Lois, Missouri City, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

READ ALL ABOUT IT

*Ratings and reviews taken from a survey of our current customers.