This is my second time being with this storage company. The business hours, cleanliness and closeness to my home is very convenient for me but mostly the hospitality and professionalism was my best factor on signing up and coming back.. I had an personal matter come up the first time I stored here and moved my stuff out within a couple of days, Tabitha or the other lady was very helpful on getting me a refund for the days I ended up not using. I met with Dan this time and even though this is my second time storing with them a few months back, he still went over everything with me thoroughly, and provided me with an in store bought lock. Even their call center people are extremely helpful! Rebecca is the best!Christall from Conroe, TX
It is a great place. Roger and his wife are genuine and very caring. They make the storage experience on Center St. and Yale St. a great personal experience. Roger is awesome.Glenn from Houston, TX
My wife and I really have enjoyed the time we've had our excess furniture stored at Uncle Bob's. The facility is always neat and clean. The management team is always polite and helpful. And I love the "controlled temperature", security cameras, and how safe even my wife feels when having to visit our storage area. You guys are the greatest!Curtis from The Woodlands, TX
Customer service is excellent, my belongings stayed in perfect condition, and if I ever need a storage unit again I'll be back!!!! Satisfied customer...Crystal from Slidell, LA
Employees are your greatest asset's! Denia Taylor is a great example of that. She was helpful and willing to help! She was easy to talk to and made the experience very pleasurable!Preston from Houston, TX
Bonnie the manager is outstanding as well as Andrea. They are responsive and I feel like they treat my storage unit as it is their own. Very professional. Excellent customer service.Scott from Beaverton, OR
Tiffany was very helpful. Another customer walked in just ahead of me and she managed to assist both of us in a very timely and professional manner. She answered all my questions and explained the process in depth. My unit was very clean; not something you always get with storage units.Paula from Manor, TX
I could not have been better treated, happier with the facility, or feel more secure about using Uncle Bob's! Terri and Tabatha are the kind of employees every business would kill to have. They are absolute all stars at customer service and the facility is in impeccable shape!Kerry from Humble, TX
Lydia (associate on site) was very attentive. She had another customer in front of me, but took the time to look up and make sure I knew that she would be with me as soon as she was finished. She showed me a sample unit and then made sure I knew exactly where my rented unit would be. In referencing the need to have insurance on the unit, Lydia made sure to explain that by providing my current homeowners declaration page, I would not have to incur the additional $10 charge and provided me the fax number to the location so I could send it over when I retrieved the page from my policy. I was provided great customer service!! Kudos to Lydia!Waland from Humble, TX
Your Office Staff has always been very courteous and helpful. I appreciate that! They are never negative and always have a smile.Joyce from Houston, TX
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