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  • Uncle Bob's Self Storage of Somerville

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Access Hours

6:00 AM to 9:00 PM daily

Note

Office typically closes for lunch 1:00 PM to 1:30 PM, Mon-Sat.

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Reviews

125 Customer Ratings

4.5 out of 5 stars
4.5/5 Average Rating
Staff
 
4.5
Cleanliness
 
4.6
Expectations
 
4.4
Satisfaction
 
4.5
Recommend
 
4.6

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.


25 Customer Reviews

4.8 out of 5 stars

Cambridge, MA

My only complaint, and it's a small one, is that I did not have 24-7 access to my storage unit. I understand how that might increase your costs, however. One option that could be offered is a fee-based or schedulable extended hours schedule. The only reason I closed the unit was that I no longer needed the extra space.

4.3 out of 5 stars

Boston, MA

the price , stop me to give you the highest ranking on the survey can exceed expectation with the monthly cost at$200

5.0 out of 5 stars

Newton, MA

The site in which you have in Somerville, MA is doing a great job Chuck & Jose! Both are running this location correctly I am very pleased with you all's performance!

5.0 out of 5 stars

Bloomington, IN

Chuck is one great guy! Genuinely friendly. He was the first face I saw upon relocating to Cambridge. I could keep renting an empty unit just to do stop-and-chats with him. Chuck's wife is one lucky woman!

4.2 out of 5 stars

Cambridge, MA

I am having a problem with the sliding closure on my storage space door. In September I will be coming in to seek assistance about having this fixed.

3.6 out of 5 stars

Cambridge, MA

In my three visits since getting my space, I have struggled with the availability, selection, and quality of the carts. On my first visit, the only available cart had a sticky, malfunctioning wheel which made it very hard to maneuver. My second visit,the only available cart was two-tiered, which was hard for the furniture I had to move. On my most recent visit, another customer let me use their cart on the managers' urging after I had been waiting for 20-30 minutes for any carts to become available. Please buy more carts and get rid of the old ones. This is a major part of the service I pay for and a relatively minor expense on your part.

5.0 out of 5 stars

Boston, MA

This is the second time I have rented storage here. I like the fact my cubicle is indoors (protected from the street). This facility is always clean and Chuck and Jose are ALWAYS SO NICE to me. They are the BEST!!!!!!! I am very happy with this arrangement. My compliments to Chuck and Jose!!!!

5.0 out of 5 stars

South Easton, MA

Entirely satisfied.

4.2 out of 5 stars

East Cambridge, MA

Satisfaction

4.7 out of 5 stars

Middleboro, MA

I have fairly low expectations for storage facilities, but I was pleased with my Uncle Bob's experience.

5.0 out of 5 stars

Cambridge, MA

Excellent at all levels. What I loved is how well the space has worked, well lit and open early which enabled avoiding the rush of traffic. Your associates were splendid and I could not be more pleased with this arrangement. Peter

4.6 out of 5 stars

Cambridge, MA

Excellent

5.0 out of 5 stars

Boston, MA

Only that I wanted to change how I pay for my storage and was told that I could not do that over the phone...

5.0 out of 5 stars

Arlington, MA

good job.

5.0 out of 5 stars

East Cambridge, MA

In my condo association meetings and our holiday party I have shared my postive experience and reasonable pricing offered at Uncle Bobs's.

4.6 out of 5 stars

Watertown, MA

It is a well run business

4.9 out of 5 stars

Somerville, MA

Employees are extremely helpful and go out of their way. I was even able to borrow tools when I needed help taking a wheel off my bike to fit in my car.

5.0 out of 5 stars

Arlington, MA

Everything was as expected and handled in a professional, helpful, courteous manner!

5.0 out of 5 stars

Boston, MA

Chuck and Jose are the best. They always help me whenever I need it. Were very accommodating when they new I was moving back to Boston from California. They really helped me make the move easier.

5.0 out of 5 stars

Arlington, MA

Very clean and secure.

5.0 out of 5 stars

Somerville, MA

I never ever Use a storage place before and its was also something I was scared of. But I would truly recommend Uncle BoB's to someone else that is in need of a storage place. Very satisfied.

5.0 out of 5 stars

Cambridge, MA

I was very pleased with my move in process.

5.0 out of 5 stars

Malden, MA

I am very happy with this storage location. The employees are always nice to me and helpful. I have spoken to others about my satisfaction. Also, your lobby is beautiful and welcoming. It is the nicest storage facitity I have ever used. I like the fact the storage facility is located next to the office in case I need help with anything. This is a very nice business and employees are nice. Nice employees make all the difference as I don't frequent businesses where employees are rude, and this is never the case with this facility. Thanks for everything.

5.0 out of 5 stars

Dorchester, MA

Both associates I spoke to at the Somerville location were very knowledgeable, friendly, helpful and accommodating. The facility is easily accessed and extremely well-maintained.

4.4 out of 5 stars

Boston, MA

The website account is helping a lot, except that my automatic payment did not work and I was charged $15 because of it, which I am not happy about at all.


What do customers say?

9 of 10 customers would recommend us to friends and family!

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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