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Uncle Bob's Self Storage Reviews

- (617) 629-4410

Average Ratings

4.5 out of 5 stars
(4.5) 111 Ratings
Helpful/Friendly Staff
 
4.5
Appearance/Cleanliness
 
4.6
Expectations
 
4.4
Satisfaction
 
4.5
Likely to Recommend
 
4.6

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
5.0 out of 5 stars

By

Boston, MA

This is the second time I have rented storage here. I like the fact my cubicle is indoors (protected from the street). This facility is always clean and Chuck and Jose are ALWAYS SO NICE to me. They are the BEST!!!!!!! I am very happy with this arrangement. My compliments to Chuck and Jose!!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

South Easton, MA

Entirely satisfied.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

East Cambridge, MA

Satisfaction

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.7 out of 5 stars

By

Middleboro, MA

I have fairly low expectations for storage facilities, but I was pleased with my Uncle Bob's experience.

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cambridge, MA

Excellent at all levels. What I loved is how well the space has worked, well lit and open early which enabled avoiding the rush of traffic. Your associates were splendid and I could not be more pleased with this arrangement. Peter

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Cambridge, MA

Excellent

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Boston, MA

Only that I wanted to change how I pay for my storage and was told that I could not do that over the phone...

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Arlington, MA

good job.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

East Cambridge, MA

In my condo association meetings and our holiday party I have shared my postive experience and reasonable pricing offered at Uncle Bobs's.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Watertown, MA

It is a well run business

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
4.9 out of 5 stars

By

Somerville, MA

Employees are extremely helpful and go out of their way. I was even able to borrow tools when I needed help taking a wheel off my bike to fit in my car.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Arlington, MA

Everything was as expected and handled in a professional, helpful, courteous manner!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Boston, MA

Chuck and Jose are the best. They always help me whenever I need it. Were very accommodating when they new I was moving back to Boston from California. They really helped me make the move easier.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Arlington, MA

Very clean and secure.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Somerville, MA

I never ever Use a storage place before and its was also something I was scared of. But I would truly recommend Uncle BoB's to someone else that is in need of a storage place. Very satisfied.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cambridge, MA

I was very pleased with my move in process.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Malden, MA

I am very happy with this storage location. The employees are always nice to me and helpful. I have spoken to others about my satisfaction. Also, your lobby is beautiful and welcoming. It is the nicest storage facitity I have ever used. I like the fact the storage facility is located next to the office in case I need help with anything. This is a very nice business and employees are nice. Nice employees make all the difference as I don't frequent businesses where employees are rude, and this is never the case with this facility. Thanks for everything.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dorchester, MA

Both associates I spoke to at the Somerville location were very knowledgeable, friendly, helpful and accommodating. The facility is easily accessed and extremely well-maintained.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Boston, MA

The website account is helping a lot, except that my automatic payment did not work and I was charged $15 because of it, which I am not happy about at all.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Boston, MA

great customer service and clean building/storage space! I would recommend strongly to friends and family.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Basking Ridge, NJ

this was a short term (3 month rental) for college room storage. everything was great. will be back next year.

Staff
 
4.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Somerville, MA

Thanks!

Staff
 
4.7
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Somerville, MA

I had no complaints. you guys were great.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cambridge, MA

Excellent pricing, good location

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Jackson, NJ

Office workers were very helpful,very friendly. Hours of access were excellent.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.