For storage tips, social & more:

Uncle Bob's Self Storage Reviews

- (847) 843-0800

Average Ratings

4.5 out of 5 stars
(4.5) 107 Ratings
Helpful/Friendly Staff
 
4.5
Appearance/Cleanliness
 
4.6
Expectations
 
4.3
Satisfaction
 
4.4
Likely to Recommend
 
4.6

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

Review Us Today!

Customer Reviews

(17 Reviews)
4.8 out of 5 stars

By

Schaumburg, IL

Good service. Lots of customers in the office.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Hoffman Estates, IL

I love the overall experience of being an Uncle Bob client. The only way I would recommend to make the experience better would be to change the exit code requirement for leaving the compound. The requirement to resubmit the full code on leaving is a slight burden after a full day working in a storage locker. It would also seem to be a safety hazard for anyone needing to exit the compound in an expditious manner.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Elk Grove Village, IL

Excellent in all areas

Staff
 
4.2
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Chicago, IL

We were looking for a storage facility that was climate controlled.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Arlington Heights, IL.

Everything is neat and clean and well maintained. It is a pleasure to drive thru the gate. The staff have been very helpful and always pleasant.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Elk Grove Village, IL

Nice clean facility-friendly employees and overall great experience.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.0 out of 5 stars

By

Schaumburg, IL

Only issue I have(and this for all storage facilities)for those of who store vehicles there we need at least one electrical outlet to plug our trickle chargers to keep our batteries charged. Otherwise we drain the batteries to the point of having to replace them every couple of years. As well as we tend to lose some of are modified computer settings.(This mostly applies to more modern cars, but if classics are up graded it can happen to them also.) Have no problem paying a little extra to prevent a major headache down the road.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Schaumburg, IL

Great Service! Would recommend to all my friends and family!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Barrington, IL

During the summer when it stays light later it might be nice to allow access until 11:00 or so at night.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Schaumburg, IL

Nice facility! Good service!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Schaumburg, IL

I did not know much about Uncle Bob's Self Storage, and have rented storage spaces in the past from other companies. Uncle Bob's process was very straight-forward and thorough. I am happy with my choice.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Hoffman Estates, IL

Top notch operation through and through. Get more Blackhawk players signing events like last year's Brian Bickell appearance!!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Tempe, AZ

Absolutely fantastic experience in both Charlotte NC and Schaumburg IL.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Roselle, IL

Robert & Jim were extremely attentive and made the whole process from beginning to end seamless... they both rep'd your company in a very professional manner... as if it were there own business... Thanks!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Schaumburg, IL

I think everyone was great and it is a pleasure to work with you

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Elk Grove Village, IL

We had a great experience, even with the power outage on 8/15/13, which was moving day! I would suggest adding more carts to the units; on one visit we had to go to another building to obtain one, as both were being used by a customer.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Hoffman Estates, IL

I appreciate getting my statement e-mailed each month so I don't forget to pay and there is no additional fee for that.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

READ ALL ABOUT IT

*Ratings and reviews taken from a survey of our current customers.