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  • Uncle Bob's Self Storage near Schaumburg, IL

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Customer Reviews


 
(5.0 out of 5)

I didn't know I would be offered a first time storage user help. This consisted of different sized boxes, packing tape, info packet, etc. I appreciate everything and the whole experience was very easy to follow.

Angela from Lindenhurst, IL
October 29, 2014

 
(5.0 out of 5)

I lost my key and was out of the country and the management was extremely helpful in sorting the situation out. I was extremely happy with all aspects of the service.

Nick from New York, NY
September 23, 2014

 
(5.0 out of 5)

Venita is amazing! It's always great seeing her. Always professional and efficient, but approachable. She definitely has skills that exceed her current placement. I'd give her a promotion or have her run the business! Kudos to Venita!

John from Burton, MI
September 11, 2014

 
(5.0 out of 5)

I was unsure if the space I had would be large enough when we were moving in on a holiday so the associate, Dave, by phone provided me with overflow space next to the one I was renting. He understood perfectly what I needed and how to solve my problem.

Michael from Chicago, IL
September 7, 2014

 
(5.0 out of 5)

This is one of the best run businesses I have encountered. Service is superb and all of the employees are polite, efficient and knowledgeable. Congratulations!

Judith from Chicago, IL
August 27, 2014

 
(5.0 out of 5)

Using many different storage units for over twenty five years it is easy to say this facility was the cleanest, best staffed and best operated I ever encountered

Gregory from Wheaton, IL
August 23, 2014

 
(5.0 out of 5)

The customer service here is superb. The two associates were amazing and I want to thank them for have a pleasant attitude!

Sharon from Chicago, IL
August 11, 2014

 
(5.0 out of 5)

Sara and Lawrence were great. I have used other storage companies before and none compare to Uncle Bobs. Anything I needed was taken care of right away. I was extremely happy with my experience with Uncle Bobs.

Valdemar from Oak Forest, IL
August 9, 2014

 
(4.9 out of 5)

Neat. Clean. Liked the scheduled security walk-through to inspect property. Video surveillance. The reason for the lower score on being greeted promptly was due to employee being out on scheduled security inspection. Sign noting this was on the door.

Mark from Lindenhurst, IL
July 31, 2014

 
(5.0 out of 5)

I was very impressed with the level of service as well as the facility. I was greeted immediately when I walked in and the sale associate was so helpful and prompt. I am moving and needed to store some books and am very happy to have been recommended your facility by a friend. When moving my belongings into storage my brother even commented how clean and secure the facility was. When I was shown around my sales associate even knew the names of people who were moving materials into storage units which provided a very friendly atmosphere. I left thinking what great customer service skills she had. Would highly recommend to anyone!

Meaghan from Gardena, CA
July 25, 2014
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