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  • Uncle Bob's Self Storage near Schaumburg, IL

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Customer Reviews


 
(4.9 out of 5)

Neat. Clean. Liked the scheduled security walk-through to inspect property. Video surveillance. The reason for the lower score on being greeted promptly was due to employee being out on scheduled security inspection. Sign noting this was on the door.

Mark from Lindenhurst, IL
July 31, 2014

 
(5.0 out of 5)

I was very impressed with the level of service as well as the facility. I was greeted immediately when I walked in and the sale associate was so helpful and prompt. I am moving and needed to store some books and am very happy to have been recommended your facility by a friend. When moving my belongings into storage my brother even commented how clean and secure the facility was. When I was shown around my sales associate even knew the names of people who were moving materials into storage units which provided a very friendly atmosphere. I left thinking what great customer service skills she had. Would highly recommend to anyone!

Meaghan from Gardena, CA
July 25, 2014

 
(5.0 out of 5)

The team at Uncle Bob's (#432) are great! We sold our condo but the home that we were going to purchase failed the home inspection so we were scrambling to find a bigger storage space AND a place to live in 3 days. The team at store 432 were on top of things and they made a chaotic situation less stressful.

Yu-Wen from Evanston, IL
July 23, 2014

 
(5.0 out of 5)

Uncle Bob's is the gold standard for storage units. All storage places should be this good!

Elizabeth from Boise, ID
July 23, 2014

 
(4.5 out of 5)

Very satisfied as I was told about Uncle Bob's tru a co-worker who said service & price was right.

Susan from Aurora, IL
July 28, 2014

 
(4.5 out of 5)

Very helpful with issues I had with storage partner who left all her stuff. I was without a key- because all my stuff had been taken out the previous month- they cut it open and I was able to get all her crap out of there in no time at all. Thanks guys!

Brianna from Chicago, IL
July 28, 2014

 
(4.6 out of 5)

shawn (manager) & dave, reserved my storage units for a longer period of time than i expected (that saved me money). and i appreciate that very much. both employees were very helpful such as by showing me how to properly lock my unit (since some people do not lock there unit properly). both employees were very friendly.

Gary from Lombard, IL
July 27, 2014

 
(5.0 out of 5)

On-line application saved a lot of time, associate recommended truck rental service, tour of the facility was excellent. Well-kept, clean docks (used both of them at various times)

David from Woodridge, IL
July 27, 2014

 
(4.8 out of 5)

I love the overall experience of being an Uncle Bob client. The only way I would recommend to make the experience better would be to change the exit code requirement for leaving the compound. The requirement to resubmit the full code on leaving is a slight burden after a full day working in a storage locker. It would also seem to be a safety hazard for anyone needing to exit the compound in an expditious manner.

Bruce from Hoffman Estates, IL
July 25, 2014

 
(4.9 out of 5)

Dave was very helpful and pleasant! I wasn't sure what to expect and was very impressed with the outstanding customer service.

Diana from Aurora, IL
July 25, 2014
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