This was one of the best customer service experiences I've had. I believe it was Luis at the front desk. He was extremely helpful very informative and made the process of getting my stuff in very easy.David from Chicago, IL
The associates were friendly and knowledgeable. We checked several storage areas and found one we liked quickly. It was clean and free of cobwebs and best of all, there is great music being piped in. Made the move enjoyable.Max from Chicago, IL
we have previously stored items at another facility and the difference is just amazing. Uncle Bob's is so clean and neat I feel as if you eat off the floors. The two men who took care of us when we purchased our locker could not have been anymore professional and courteous. We were blown away for the customer service, cleanliness and pricing.Candie from Rolling Meadows, IL
Zaul and Tracy are absolutely wonderful. They go out of their way to give me the best service, and they are so friendly and helpful. It's great to know that I'll always be met with smiles when I visit Uncle Bob's. I cannot say enough good things about them. Thank you!Samantha from Chicago, IL
The onsite manager is a life saver. he has gone above and beyond for me. He has helped me with several moves during very stressful times. I worked for a book company so was frequently working out of my storage units, sometimes alone during very late hours and I never felt unsafe. I have rarely if ever even seen a bug or spider in the entire facility, which is near impossible! I just can't say enough about the Lake Forest facility's service and its all because of him. I havent met anyone else at Bobs that works to this caliber. He is truly dedicated.Sophia from Lake Forest, IL
The staff was professional AND friendly. Most wonderful storage experience of my life!Theresa from Lake Villa, IL
The manager and her assistant were super professional and very pleasant always! Thanks to them, my difficult transition period was quite manageable and easy.Barbara Jackson from Dallas, TX
There are many storage options in my area. Carol N. Makes the choice easy. Her friendly, knowledgable, and professional help and suggestions are a welcomed change to bad customer service one usually experience today!Michael from Chicago, IL
I didn't know I would be offered a first time storage user help. This consisted of different sized boxes, packing tape, info packet, etc. I appreciate everything and the whole experience was very easy to follow.Angela from Lindenhurst, IL
I lost my key and was out of the country and the management was extremely helpful in sorting the situation out. I was extremely happy with all aspects of the service.Nick from New York, NY
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