The onsite manager is a life saver. he has gone above and beyond for me. He has helped me with several moves during very stressful times. I worked for a book company so was frequently working out of my storage units, sometimes alone during very late hours and I never felt unsafe. I have rarely if ever even seen a bug or spider in the entire facility, which is near impossible! I just can't say enough about the Lake Forest facility's service and its all because of him. I havent met anyone else at Bobs that works to this caliber. He is truly dedicated.Sophia from Lake Forest, IL
The staff was professional AND friendly. Most wonderful storage experience of my life!Theresa from Lake Villa, IL
The manager and her assistant were super professional and very pleasant always! Thanks to them, my difficult transition period was quite manageable and easy.Barbara Jackson from Dallas, TX
There are many storage options in my area. Carol N. Makes the choice easy. Her friendly, knowledgable, and professional help and suggestions are a welcomed change to bad customer service one usually experience today!Michael from Chicago, IL
I didn't know I would be offered a first time storage user help. This consisted of different sized boxes, packing tape, info packet, etc. I appreciate everything and the whole experience was very easy to follow.Angela from Lindenhurst, IL
I lost my key and was out of the country and the management was extremely helpful in sorting the situation out. I was extremely happy with all aspects of the service.Nick from New York, NY
Venita is amazing! It's always great seeing her. Always professional and efficient, but approachable. She definitely has skills that exceed her current placement. I'd give her a promotion or have her run the business! Kudos to Venita!John from Burton, MI
I was unsure if the space I had would be large enough when we were moving in on a holiday so the associate, Dave, by phone provided me with overflow space next to the one I was renting. He understood perfectly what I needed and how to solve my problem.Michael from Chicago, IL
This is one of the best run businesses I have encountered. Service is superb and all of the employees are polite, efficient and knowledgeable. Congratulations!Judith from Chicago, IL
Using many different storage units for over twenty five years it is easy to say this facility was the cleanest, best staffed and best operated I ever encounteredGregory from Wheaton, IL
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