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Uncle Bob's Self Storage Reviews

- (912) 927-7997

Average Ratings

4.5 out of 5 stars
(4.5) 124 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.6
Expectations
 
4.4
Satisfaction
 
4.5
Likely to Recommend
 
4.6

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
5.0 out of 5 stars

By

Savannah, GA

The 2 "T"s in the office are Rock Stars. Not only are they kind and personable , but we refer several clients to them and they love them also. Great team and the facility is the best kept facility I have ever seen.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Tybee Island, GA

I have never had to use a storage unit before. I really did not expect it to be so clean and secure...but it was! If i have to store anything again.....i will definitely come back to the Abercorn Uncle Bob's.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

savannah, GA

To my best knowledge I love Uncle Bob's Storage and would recommend this facility to anybody that wants a well clean and nice storage that has security camera's on the property.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Savannah, GA

The clerk was very helpful Saturday morning.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Salem, VA

I really enjoyed the personality of the sales representative she was attentive and respectful. You can tell that she really loves her job.

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Cornwall, ON

everyone was polite and courteous I had a short term need and i worked perfectly

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Savannah, GA

the fees are too high. other than that it was met w great friendly employees. lower the rates!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.9 out of 5 stars

By

Lake Charles, LA

Office Staff very professional and friendly.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Albany, GA

Have had bad experiences with other storage facilities.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Savannah, GA

The associate service was helpful to us being this was our first time having to rent a storage space. The offers we got with the rental truck & no rent to be paid for the month of March, awesome!!!! Thanks Uncle Bob for great service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.9 out of 5 stars

By

Savannah, GA

We needed a storage space for only a week but had to pay for a whole month. Wish u could prorate for shorter periods of time

Staff
 
4.0
Cleanliness
 
3.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Savannah, GA

I was highly impressed with the staff. Everyone I dealt with was friendly and competent.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Savannah, GA

It is always a pleasure to deal with employees of unclebobs.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Savannah, GA

Hello Uncle Bob’s Customer Satisfaction Survey, This was my first experience ever renting a Storage locker. So the only expectation I had was I hope my instincts were right and this was a safe and clean Storage locker. I picked Uncle Bobs on Abercorn St. in Savannah because the name sounded family friendly (“Uncle Bob’s”). Manager Teka has made this an AWESOME first time experience for us. I have been to our Storage locker several times picking up items and dropping off. When I see Teka she is always so friendly and asks if I need some assistance. She is the Best. Ten Stars!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Savannah, GA

I am pleased with customer service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Savannah, GA

The facility was very neat and clean and the manager was very friendly,professional and helpful. This is the best storage facility I have used.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Savannah, GA

I already have been with storage units several times and knew what to expect.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Savannah, GA

Great thanks you for thing!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Savannah, GA

I was shown to the site to be sure all was well.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.0 out of 5 stars

By

Savannah, GA

There should be more climate control units.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.0 out of 5 stars

By

Savannah, GA

Hi I have been a customer for many years and overall happy, but this past month of January I paid storage fee before the 11th and was still charged a late fee, I went to the office and they informed me that I was sent a letter, but I did not receive one. I get the new change goes into a effect now and payments must be in by the 7th-(no problem). I do feel I should have been granted a one time pass on the late fee. thanks tim

Staff
 
4.2
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Savannah, GA

The person who helped me was very nice and helpful

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Savannah, GA

The young women at the Savannah Abercorn St location are an asset to your company. They are friendly and professional. Always willing to answer questions about my bill. I appreciate them so much.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Savannah, GA

Everything was great!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Richmond Hill, GA

I was always treated with respect and the associates at the facility were very professional.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.