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1620 S Interstate 35, San Marcos, TX 78666

(512) 392-6086

Average Ratings

4 out of 5 stars
(4.8)

100 Ratings & 25 Reviews

Staff
 
4.8
Cleanliness
 
4.8
Expectations
 
4.7
Satisfaction
 
4.7
Recommend
 
4.8
Uncle Bob's Self Storage - San Marcos, TX (#196)

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.


25 Customer Reviews

.5 out of 5 stars

San marcos, TX

Very impressed with office staff.

.5 out of 5 stars

San Marcos, TX

Mickey and his staff are just wonderful. I felt very secure leaving my items there. They just were awesome everytime I needed anything. Also - they were always ready with a cold bottle of water when I had to be working there in the unit. I would recommend them to everyone!

.5 out of 5 stars

San Marcos, TX

I was extremely impressed by the friendliness of the staff and the overall service provided, I have already suggested to other people that they should use bob's in the future, and i surely will as well.

.5 out of 5 stars

San Marcos, TX

The staff was friendly and helpful. We had a big truck to unload and it took a few hours in the heat. He brought out water for us which was unexpected and extremely thoughtful.

.5 out of 5 stars

Keller, TX

HAD TO WAIT FOR SERVICE ONLY ONE PERSON AND VERY BUSY DID THE BEST HE COULD

.5 out of 5 stars

Buchanan Dam, TX

Heath was always helpful. Even called us to tell us we forgot to lock our outside locker properly and worked with us to solve the problem. We were 3 hours away and he helped us greatly. Excellent employee!

.5 out of 5 stars

San Marcos, TX

my only complaint is the auto lighting in the climate control- if I am trying to move stuff in and don't walk by the sensor it shuts off in the middle of me finding something or moving etc and it is a pain to have to walk to the sensor to get the light on. It would be nice to have a timer or something to give you 10-15 mins vs 3-5 mins for the light to shut off

.5 out of 5 stars

Henrico, NC

Great customer service!

.5 out of 5 stars

San Marcos, TX

Our visit to Uncle Bob's was Awesome. very friendly and very helpful. Manager Mickey was the best.

.5 out of 5 stars

San Marcos, TX

Customer service was outstanding,they also took the extra step to help our move easier.Thanks for the free truck rental.Customers really enjoy this option due to all the money that we have to spend when moving.

.5 out of 5 stars

Killeen, TX

I love all you have done for me =0) I can`t thank you all enough =0) You have always been there for me in time of need and you all are a blessing. Thank you all fro all you do.. I am blessed and thankful. Terri..

.5 out of 5 stars

San Marcos, TX

We are so pleased with our experience at Uncle Bob's. The employees are incredibly helpful and polite, and remember us when we stop by. The rates are reasonable, and the storage options diverse. The facility is excellently maintained. Every interaction has been carried out efficiently and effectively. We couldn't be happier!

.5 out of 5 stars

San Marcos, TX

GREAT JOB TO THE UNCLE BOBS IN SAN MARCOS CLOSEST TO PLUCKERS. THE STORE MANAGER HELPED ME OUT AND I WAS VERY IMPRESSED WITH HOW EASY THE PROCESS WAS.AFTER WE LEFT, MY GIRLFRIEND AND I KEPT TALKING ABOUT HOW NICE HE WAS AND VERY KIND. IT IS RARE I DO THESE SURVEYS BUT EVERYTIME I HAVE INTERACTED WITH THIS STAFF I HAVE BEEN AMAZED. GREAT JOB GUYS KEEP IT UP!

.5 out of 5 stars

Driftwood, TX

Great service

.5 out of 5 stars

Kalaheo, HI

Excellent across the board!

.5 out of 5 stars

San Marcos, TX

Front parking is very limited. Any plans to expand?

.5 out of 5 stars

Sugarland, TX

We were shown around the facility and the inside of several available spaces so we could best determine which we wanted to rent. We are given detailed cost overviews of each option available and had a space rented within moments of our choice. The manager offered us cold water upon our arrival and while we were actually moving our belongings into the space. He was very friendly and helped in every way that he could. I think that I will rent from Uncle Bob's in the future if ever I needed to and a location was nearby. This is a really top notch operation!

.5 out of 5 stars

San Marcos, TX

Mickey has always been super helpful!

.5 out of 5 stars

San Marcos, TX

staff has been extremely helpful. lighted units would be helpful.

.5 out of 5 stars

Austin, TX

I am very happy with Mickey, who is always courteous and attentive. The entire facility is spotless. I would recommend Uncle Bob's Storage to anyone who is in the market. Thank you for your professional work!

.5 out of 5 stars

Bay City, TX

Very pleased!

.5 out of 5 stars

Fort Worth, TX

I can say this much, they are so friendly every time I go there. He greets you in a professional manner and always ask " would you like a bottle of water" I recommend anybody who is looking for storage Uncle Bobs is the beat!!!

.5 out of 5 stars

San Marcos, TX

Heath is exceptional in his professional and helpful demeanor.

.5 out of 5 stars

Livingston, TX

The only complaint I have is when I wanted to downsize from a 5x15 to a 5x10 I was always told none were available.

.5 out of 5 stars

Kyle, TX

I was always treated with kindness and courtesy. Water was always offered to me which here in Texas was always welcomed. I had no problems whatsoever and have recommended Bob's Storage to anyone looking for a storage unit. And if I ever need one again I will not hesitate to return.


What do customers say?

9 of 10 customers would recommend us to friends and family!

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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