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Uncle Bob's Self Storage Reviews

- (210) 521-7770

Average Ratings

4.7 out of 5 stars
(4.7) 76 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.7
Expectations
 
4.6
Satisfaction
 
4.6
Likely to Recommend
 
4.7

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(24 Reviews)
5.0 out of 5 stars

By

San Antonio, TX

I have dealt with other storage places here in San Antonio, and I'm very glad this time I tried Uncle Bob's it has been my pleasure to use your storage. And I'm so glad that you have the manager you have at my storage she is so good at all she does. Diane is a true Blessing she's very good at her job and very pleasant to deal with.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

There was a unit available at the location I needed and within the price range I needed. The staff was helpful and knowledgeable and got me in as quickly as possible.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

San Antonio, TX

Even though there was new construction, the ladies were helpful and courteous. Apologetic for the mess and ALWAYS helpful??

Staff
 
5.0
Cleanliness
 
3.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

The staff was amazing.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

San Antonio, TX

Just a little too expensive

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

San Antonio, TX

the one at Culebra near Ingram===the 10 x7unit was very clean. I'm glad I moved to ?61 in the climate controlled building. I'm not going back to 5x10 !!!! You all are great

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Killeen, TX

I been with uncle bob for a few years and I never Had any problem they really do a great job. Thanks guys

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

nope I'm great!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Summerville, SC

We loved going to the storage, thank you for the warm reception.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

San Antonio, TX

Everyone in the office has been very professional,helpful, courteous and friendly.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

San Antonio, TX

I love it ya are very kind :)

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Corpus Christi, TX

Staff was very friendly and informative.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

Ms Diana & Ms Julie were fantastic & went above & beyond my expectations! I moved from a more expensive facility & expected to be sacrificing service for a better price, but I couldn't have been more mistaken. I have highly recommended Uncle Bob's to several friends & will continue to do so! Thank you.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Castroville, TX

Always smiling! Y'all are the sweetest! Outstanding!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

SA, TX

Like the friendly people working there

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

You did not raise my rent every six months like some of your competitors are inclined to do. I did not receive a lowball move in rate which later mushroomed and I thank you for that !!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

Thank you Diane for always helping with any issues that come up!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antionio, TX

This Uncle Bob's that I have 3 storage units at in San Antonio is exceptional. The manager and personnel are the most helpful and courteous I have ever come across in any business.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

San Antonio, TX

Great place..never any issues..space monthly rent expensive

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Humble, TX

This is the second time to work with this location and They are exceptional. Best storage facility in San Antonio.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

From the first time I went in to get a quote the onsite manager was very friendly and eager to find us a unit that best fit our needs. I shopped around but ended up coming back a few days later because of the location but most importantly because the impression the manager gave me. The property was in excellent condition and I couldnt be happier with the whole experience. THANK YOU!!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Keller, TX

Awesome/Professional/Customer Service Oriented beyond expectations!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

we love the service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

San Antonio, TX

Have never had an problems.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

The customer service that I received upon my storage unit rental was truly out of this world. ...

Patrick, San Antonio, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.