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Uncle Bob's Self Storage Reviews

- (210) 764-0099

Average Ratings

4.6 out of 5 stars
(4.6) 71 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.8
Expectations
 
4.5
Satisfaction
 
4.5
Likely to Recommend
 
4.6

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(11 Reviews)
5.0 out of 5 stars

By

San Antonio, TX

I very much appreciated the curtisy call when I did not lock my unit properly. Check out was fast and easy. Renting this unit had been a good investment for my moving needs. I thank everyone there for making my move pleasant :)

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

Professional, safe and clean. Nice qualities in a place where I keep part of my life.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

You exceeded expectations by ways of 1) Alice calling me promptly after receiving confirmation of my reservation to inform me thata moving van was available and free to new customers. That van saved me a lot of time. Kudos-Alice AND Uncle Bobs . 2) Paul, the gentleman walking the grounds just yesterday. A VERY informative and VERY outstanding Gentleman , hard worker as well. Your lucky to have Him Uncle Bob !!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

San Antonio, TX

Very nice, clean and convenient.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

San Antonio, TX

The manager Alice is a jewel and I am always happy to see her. My family has had many units as our needs either grew or condensed, and she was always very helpful and cheerful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

I really like Alice. She is so nice and always treats us like we r friends. I would never use another storage facility after using Uncle Bobs for the past year simply because of the way Alice has treated us.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Everett, WA

Expensive! Good customer service, very nice.

Staff
 
4.8
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

San Antonio, TX

I ended up needing a larger storage unit and your associate was very helpful in making sure I planned for that.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

Alice is a great property manager. She worked with me to get my stuff in and out without a hitch. She was always fair and friendly, she does a great job! Thanks to everyone!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.1 out of 5 stars

By

San Antonio, TX

I would like to commend the staff, especially Alice, for the courteous service. They're always glad to see you and are true professionals. The only thing I would say for improvement is to more competitively price the units. Your prices are 23 -32% higher than competitors. I kept my property at your location because I wasn't going to move it more than once.

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
3.0
5.0 out of 5 stars

By

San Antonio, TX

Staff was extremely attentive and professional!! Also, the grounds and units were exceptionally well maintained and clean. Great experience.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

The customer service that I received upon my storage unit rental was truly out of this world. ...

Patrick, San Antonio, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.