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Uncle Bob's Self Storage Reviews

- (210) 670-8100

Average Ratings

4.6 out of 5 stars
(4.6) 66 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.7
Expectations
 
4.4
Satisfaction
 
4.6
Likely to Recommend
 
4.7

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(9 Reviews)
5.0 out of 5 stars

By

Huntingtn Bch, CA

Claudia is a jewel. Dont lose her. Her cistomer service is beyond excellent. helps even when to not help would be totally reasonable. Goes the mile and a then a half.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

San Antonio, TX

The only thing that could have been done differently was to have a second person on the property.

Staff
 
4.7
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.8 out of 5 stars

By

San Antonio, TX

Easy, Affordable, Helpful and Kind staff

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

Didn't take long and I was in a rush that day

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

My first storage experience is better than expected. I am pleased with all the cameras and security.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

San Antonio, TX

It would be nice to have a 24 hour excess.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

San Antonio, TX

I have had bad past experiences at other storage units and Uncle Bob's Storage definitely changed that for me. I will always go back and refer friends and family. They were courteous in some situations about my payment. If it wasn't for a friendly reminder phone call I would have been late but they went above and beyond to reach out to me to let me know my payment hasn't been made due to a new debit card. So I thank them for that.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

San Antonio, TX

You are a wonderful company, not only do you keep a clean and safe environment but also keep climate controlled units as well! This, is wonderful! I appreciate all. Keep up the good work!

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

Everything was quick and simple, great attitude and very knowledgeable. can not get better serice.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

The customer service that I received upon my storage unit rental was truly out of this world. ...

Patrick, San Antonio, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.