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Uncle Bob's Self Storage Reviews

- (210) 674-1990

Average Ratings

4.3 out of 5 stars
(4.3) 82 Ratings
Helpful/Friendly Staff
 
4.4
Appearance/Cleanliness
 
4.5
Expectations
 
4.1
Satisfaction
 
4.3
Likely to Recommend
 
4.4

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(12 Reviews)
5.0 out of 5 stars

By

San Antonio, TX

Great storage place! Great employees!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Killeen, TX

We contacted a couple of storages that day and most were rude or not very helpful. We called Uncle Bob's and they were kind and helpful. Good prices. And they even waited for us because we had a long commute (about 3.5 hours) and got stuck in rush hour traffic and ended up a little late.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

Be nice if you could have one night that you would be open all night....only thing that I wish you would do for the customer!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

You guys are awesome

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.7 out of 5 stars

By

San Antonio, , TX

Now that the new side is open. The old side needs a little work. Some fresh paint would help.

Staff
 
4.0
Cleanliness
 
3.3
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

San Antonio, TX

David knew his job..

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.0 out of 5 stars

By

San Antonio, TX

Good Job!

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

San Antonio, TX

The only thing that bothered me was the way the aisles between the buildings designed they were irritating. The concrete was not level which caused vehicles to bottom out and to lean when parked making loading and unloading extremely difficult. The unlevelness of the grounds drove me crazy

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

SA, TX

jeff goes the extra mile

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

i am very satisfied with both the service and my storage. you made it short, plain and simple! just the way I like things done, all while saving me money!!!!!!! ty, Mary

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

The assistant manager David at my location is always very nice and helpful. He is the greatest and you need more employees like him.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

I had a good stay however lighting is very poor. As a single female when I was in a rush to get out of my previous apartment I could only move while the sun was up because after the sun went down I couldn't see anything. So more lighting or light in the units would be a big help.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

The customer service that I received upon my storage unit rental was truly out of this world. ...

Patrick, San Antonio, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.