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Uncle Bob's Self Storage Reviews

- (210) 675-2751

Average Ratings

4.7 out of 5 stars
(4.7) 81 Ratings
Helpful/Friendly Staff
 
4.8
Appearance/Cleanliness
 
4.7
Expectations
 
4.6
Satisfaction
 
4.6
Likely to Recommend
 
4.7

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(17 Reviews)
4.9 out of 5 stars

By

San Antonio, TX

All is well

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

San Antonio, TX

We were very pleased with the service,the associate was on her way to lunch and stayed to help us even after we offered to come back. We have been Uncle Bobs customers off and on for twenty years and this has been our best experience as of yet

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

What a great place. Easy in and out and even when you see me coming with the motorhome, you open the gate. How cool! Thanks!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

It would be nice to to be able to throw trash away. The trash dumpster is not able for customers.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

Thank u soo much for a great experience!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

The manager, Rosie was extremely helpful and polite. After speaking with her, we felt very at ease and confident about our choice to rent a unit.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

ROSIE, IS A WONDERFUL MANAGER. SHE WAS VERY KNOWLEDGABLE AND MADE THE PROCESS TO GET A STORAGE EASY!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

Keep up the GREAT WORK!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

S.A., TX

The Manager, Rose, is very knowable of her job and has always been available whenever a problem arises. She always has a smile on her face when you walk in the door.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

The manager Rosie is always very helpful, friendly and professional.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

The store manager is a great asset to Uncle Bob's. I wish there more people with the kindness and politeness she exhibits. Thanks Rosie, you are great.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

Castroville, TX

Rose at the Marbach location was very professional and nice.

Staff
 
4.7
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.9 out of 5 stars

By

San Antonio, TX

when looking for a temp controlled storage there were many options, but the team at uncle bobs were attentive and willing to help with anything that I needed. I recently had to switch to a smaller unit due to excess space that was not being used and the team at #129 off Marbach were very good. I was able to move my things the same day and only a few units down for the one I had. awesome team, keep up the good work.

Staff
 
4.5
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

I loved the fact that Uncle Bob's was able to provide a truck and that really helped my monthly budget. So that was the determining selling point.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

Customer service was great, they were very kind, answered all my questions and so professional. Thank You :)

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

San Antonio, TX

I left your establishment for budget reasons only. I have stored with other companies, but never had the exceptional service I recieved from ya'll. I have recommended your chain to more than a dozen folks who have come back and thanked me for sending them to you. To all of you have a Blessed Day.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

We dealt with 3 different managers at 3 different Uncle Bob's locations. All 3 were super nice and helpful. Rosie, at the Marbach/Ellison location was absolutely wonderful! She was a tremendous help as we were moving in.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

The customer service that I received upon my storage unit rental was truly out of this world. ...

Patrick, San Antonio, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.