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Uncle Bob's Self Storage Reviews

- (210) 924-6493

Average Ratings

4.3 out of 5 stars
(4.3) 38 Ratings
Helpful/Friendly Staff
 
4.3
Appearance/Cleanliness
 
4.4
Expectations
 
4.0
Satisfaction
 
4.2
Likely to Recommend
 
4.3

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(6 Reviews)
4.4 out of 5 stars

By

San Antonio, TX

Need better entry and exit and gates need to be open later hours.....

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

Everything was good

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

Uncle Bob's associates were always available & very helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

San Antonio, TX

This facility is very tricky to enter and exit out of and its very tight to drive around inside the property. I wish it was easier. Other than that the people are nice.

Staff
 
3.8
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

San Antonio, TX

Because the service was good, and the young lady was always there to help us if we need something or have any question since our first time that we went to rent the unit. Also I asked Denise for a bigger unit, but at that time was nothing available, after the next two months, Denise (Staff) inform me that one unit was available, our family feel that the young lady really listen about costumer needs. Thank you Denise for your assistance and good costumer skills!!!!

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

San Antonio, TX

I realy like online payment i alway forget to make payment now i use online..

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0

The customer service that I received upon my storage unit rental was truly out of this world. ...

Patrick, San Antonio, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.