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Uncle Bob's Self Storage Reviews

- (210) 680-9479

Average Ratings

4.7 out of 5 stars
(4.7) 94 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.9
Expectations
 
4.6
Satisfaction
 
4.7
Likely to Recommend
 
4.8

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(17 Reviews)
5.0 out of 5 stars

By

San Antonio, TX

The woman that helped me was such a joy! Very helpful and friendly, even joking with myself and my friends that were helping me out. Such a sweet lady, I look forward to seeing her when I'm there. I am believe her name was Melinda. She was the older lady at the facility. Such great staff!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

San Antonio, TX

A bigger area for moving trucks to drive thru would be nice

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

San Antonio, TX

I pretty much knew what to expect and got what I expected.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

The manager and one of her associates lady were extremely helpful and polite I loved your services

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

San Antonio, TX

I found the premises to be in order and clean at time of renting the storage facility.

Staff
 
4.2
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

first experience with storage but was very impressed

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Helotes, TX

keep up the good work

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

When we signed up for our storage unit the manager was absolutely wonderful! Completely exceeded our expectations. We came back the following day to rent the truck and the assistant manager was also just as wonderful. We were in a last minute, high stressed situation and both employees made our experience exceptional. Amazing!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Imperial, CA

I was very surprised and happy to know the observations made by the staff, I removed all my stuff from storage through the night to include my lock and I was called the next morning to verify I had removed my storage items!!!!

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

I would highly recommend this organization as extremely well organized, with highly motivated employees and great facilities.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

I worked with two different individuals and both were excellent. They were professional and extremely helpful. They both had a wonderful attitude and offered guidance in making my selection about a room to rent. I would definitely recommend this storage unit to family and friends.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

Having a truck available is a plus.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Sherman, TX

I did most of this online and the mgr was very helpful in completing the required actions. My disabled daughter is now in Sherman and we have a reliable family member with access. Thank You for a professional experience.

Staff
 
4.0
Cleanliness
 
4.3
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

San Antonio, TX

I am finding that for "Climate Controlled" it is not as cool inside as other places that I have rented.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

San Antonio, TX

Completely satisfied with everything so far.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

Great experiance

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

Store associate was knowledgeable and helpful. Very clean facility

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

The customer service that I received upon my storage unit rental was truly out of this world. ...

Patrick, San Antonio, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.