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Uncle Bob's Self Storage Reviews

- (210) 647-0678

Average Ratings

4.2 out of 5 stars
(4.2) 57 Ratings
Helpful/Friendly Staff
 
4.5
Appearance/Cleanliness
 
4.5
Expectations
 
4.0
Satisfaction
 
4.1
Likely to Recommend
 
4.1

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(10 Reviews)
3.4 out of 5 stars

By

Uvalde, TX

The fact that the storage units are next to an empty field made it virtually impossible for bugs, lizards, and other critters not to nest inside my storage unit. That isn't Uncle Bob's fault, just the environment in which it is located. I had lizards and spiders jumping out of boxes I had in my storage unit.

Staff
 
3.8
Cleanliness
 
3.0
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
3.0
4.9 out of 5 stars

By

San Antonio, TX

I was very happy with the service and facility. The attendent even helped me upgrade to a larger unit with hessitation. Great stuff.

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

It was a very nice place to hold my stuff. The office staff was very friendly polite and professional. I will highly recommend to my family and friends.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

Great people and service. First place I stopped...impressed.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

No. Everything is excellent. I feel safe going in there by myself. Excellent secutity

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

I was going through a hard time and the staff was very understanding and polite when my payment was late. I appreciate that type of service. Great Job!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

Besides the people, the new office is great. I'm very pleased to have the button to exit on foot. Thanks

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

great service

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

San Antonio, TX

I use to use storage facilities in Southern California and your facility is much more accommodating.

Staff
 
4.7
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

I was greeted and treated well. It was easy and quick, as I did the transaction on my lunch break. It was a good choice.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

The customer service that I received upon my storage unit rental was truly out of this world. ...

Patrick, San Antonio, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.