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Uncle Bob's Self Storage Reviews

- (978) 741-0990

Average Ratings

4.6 out of 5 stars
(4.6) 70 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.6
Expectations
 
4.4
Satisfaction
 
4.5
Likely to Recommend
 
4.6

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(13 Reviews)
5.0 out of 5 stars

By

Lynn, MA

Buildings, parking lot and office are ALWAYS neat and tidy! Even the moving truck is nice and clean! Jessica is ALWAYS pleasant and always goes above and beyond for her customers! I have recommended you guys to friends and family and I will continue to do so in the future!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Lynn, MA

both of the girls who work here are very friendly and accommodating. They should be regarded as highly valued employees.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lynn, MA

Your workers are very helpful . They help me with all my questions . Thank you so much .

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Swampscott, MA

Everyone, especially the manager, is always extraordinarily kind! Thank you.

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Lynn, MA

None. Everything is fine

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Salem, MA

Nicole was great so super helpful and extremely knowledgable.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Rio Rancho, NM

I live 2500 miles away. All of my business was completed over the phone so I never saw the property. i was impressed with the helpful ways that your associates supported my moving/storage needs over the phone.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Lynn, MA

There was a complication with an old storage bin I had in another name. The associate helped me get a new storage bin and account in my correct name. She was very patient and explained procedure very carefully. I was given the best of attention.

Staff
 
4.5
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Beverly, MA

She tried to be as helpful as possible

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Boxford, MA

Very much so, Courtesy.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Lynn, MA

I am not very good with names but, the ladies are always smiling and happy. I always have a laugh when I am there. They are just great!

Staff
 
4.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Salem, MA

Jessica and Nichole have been very helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
3.0
4.8 out of 5 stars

By

Lynn, MA

The associate I talked to was one of the best customer service employees I have encountered. She was genuinely interested in helping me during what can be a very stressful time. She made my experience smooth and easy, all while smiling. Thank you.

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.