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Uncle Bob's Self Storage Reviews

- (314) 646-7867

Average Ratings

4.7 out of 5 stars
(4.7) 71 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.8
Expectations
 
4.6
Satisfaction
 
4.7
Likely to Recommend
 
4.8

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(12 Reviews)
4.6 out of 5 stars

By

St. Louis, MO

Staff was superb, always helpful. only gripe was water run off that froze my door shut during cold weather. Was ongoing problem.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

St. Louis, MO

Mike always greets me kindly and looks out for my storage needs.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

St.Louis, MO

EVERY QUESTION I HAD WAS ANSWERED AT ALL MY VISITS. PROMPT SERVICE!!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

St. Louis, MO

No. Mike does an excellent job.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

St.Louis, MO

Excellent overall. I wish there were a light in my locker! #335

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

St. Louis, MO

No, I think you are a very professional and friendly company.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

St. Louis, MO

Everything is great. I just wish the monthly rental rate was a little less expensive, but I figure your rates are competitive with other, even inferior storage facilities.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.6 out of 5 stars

By

St. Louis, MO

I made my initial reservation on line, but was MOST impressed when TALKing to MIKE in PERSON. He helped make a stressful event a little easier. Thank you kd

Staff
 
4.7
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

St Louis, MO

Kim was GREAT

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Maplewood, MO

Everything about using this storage space was great! We had the opportunity to move our stuff in to an empty space in the same building as our office which is a little bit more convenient. Thank you!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Saint Louis, MO

I always had AMAZING service with Uncle Bob's, whether it was in person at the office or on the phone. Everyone was super helpful in clearing up any confusion and in explaining how everything worked. I had never rented out a space before and being a student, sometimes people don't treat me with much respect. It was refreshing. I wish they had this kind of service everywhere I went!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Eureka, MO

We have had experiences with other storage facilities. Uncle Bob's was by far the best kept and well maintained. If we ever need storage again, Uncle Bob's will be where we go.

Staff
 
3.8
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0

My experiences with this company have been nothing other than exceptional. I do not get to say ...

Billy, Saint Louis, MO

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.