For storage tips, social & more:

Uncle Bob's Self Storage Reviews

- (314) 845-6900

Average Ratings

4.8 out of 5 stars
(4.8) 86 Ratings
Helpful/Friendly Staff
 
4.8
Appearance/Cleanliness
 
4.9
Expectations
 
4.7
Satisfaction
 
4.8
Likely to Recommend
 
4.8

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

Review Us Today!

Customer Reviews

(24 Reviews)
5.0 out of 5 stars

By

St. Louis, MO

Your attendants are of the highest quality; I work with Sheryl a lot and feel very comfortable and trusting of her.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

St. Louis, MO

My experience with Uncle Bob's Storage was positive in every aspect. There was a delay on my part due to getting movers to help with the move. This caused some confusion but the associate handled it in such a way that all the details were taken care of and everything went smoothly.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

St Louis, MO

The original visit to sign up for my unit was very quick and easy.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

St Louis, MO

The employees were knowledgeable and courteous. They were very helpful. I always recommend Uncle Bobs to others. Cheryl & Sue always get the job done swiftly and accurately.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Saint Louis, MO

I was very happy with my rental experience and would definitely use Bob's again for any future storage needs!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

St. Louis, MO

I would like to see the edges going into the units painted white or yellow so that when carrying boxes that might partial view the edge would be more noticeable.There have been times where we have stumbled almost falling.We have been lucky enough to get our balance or some one grabs us to keep us from falling. PLEASE consider this for every one that uses the storage units. THANKS.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Ballwin, MO

Best two employees a business good have.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

St. Louis, MO

Sharon and Sue have been more than accommodating in every way! We have had a long rough time financially due to the economy and both Sharon and Sue have always asked us how we are doing - they are sincerely concerned and wish us well!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

St. Louis, MO

This is the second time that I have rented a space from this unit. Very convenient and everyone is really nice. The space and grounds are clean and well kept.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

St. Louis, MO

Although the unit was climate controlled I thought it was pretty cold a couple of times.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

St. Louis, MO

I seriously love the on-site attendee. She's the best. Thank her.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

St. Louis, MO

You are much better then Public Storage on of the best in St. Louis. KEEP UP THE GOOD WORK!

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

St. Louis, MO

I would use Uncle Bob`s again. Thank you

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

St. Louis, MO

The employees will keep you informed if anything happens to your storage unit. One day I thought I had locked my unit but I guess I didn't. One of the employees called and left me a message to let me know that I didn't. I was very happy that she told me.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Saint Charles, MO

Cheryl is awesome. Always friendly and polite

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

St. Louis, MO

I was just sad to leave, but went the price went up for the second time and was I was just using as storage for my mom's items, I decided it was time to move out. I will however use again the next time I need storage space without even hesitating or researching. I will just come in and get set up.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

St. Louis, MO

very happy when someone calls to give a reminder when i need to make payment to avoid penalty. Thanks so much for the personal service in today's busy times

Staff
 
4.8
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Saint Louis, MO

The whole process was handled very professionally and was a great experience. I will be recommending Uncle Bob's to friends and family. Thank you.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

St. Louis, MO

After renting first day I was called and told I did not secure my lock properly, giving me the chance to come and correct it immediately. This was a nice "above and beyond" touch.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

St. Louis, MO

The management and staff were always extremely helpful and friendly. They were extremely efficient when processing payments in and out, the property was maintained well without one piece of trash on the lot ever, extremely satisfied customer, keep up the good work.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

St. Louis, MO

Cheryl was awesome to work with - she went out of her way to call me to remind me of payment due - with my busy travel schedule and our impending move, she made it much easier for me. I appreciated her efforts.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

St. Louis, MO

Mostly I kept my stuff there and paid online so I did not have too much interaction with the staff - but when I did it was always pleasurable. I recommended Uncle Bobs to a friend already and would continue to do so in the future.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Saint Louis, MO

The staff is super friendly. I have dealt with several storage companies and the Uncle Bob's on Lemay Ferry is the best.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

St. Louis, MO

Super friendly, helpful, and awesome for reminder calls! Thank You!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

My experiences with this company have been nothing other than exceptional. I do not get to say ...

Billy, Saint Louis, MO

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

READ ALL ABOUT IT

*Ratings and reviews taken from a survey of our current customers.