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  • Uncle Bob's Self Storage in Saint Charles

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800-242-1715

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Features

  • Climate Controlled Storage
  • Free Van or Truck Rental with Storage Rental
  • Boxes & Packing Supplies

Office Hours



Access Hours

6:00 AM to 10:00 PM daily

Note

Closed for Lunch:
1:00pm to 2:00pm, Mon-Sat.

Office Closings:
05/30 - All Day

Self Storage in Saint Charles

Saint Charles offers year-round activities, from summer adventures on the Fox River to snowshoeing and cross-country skiing in winter. That means many people have lots of spare equipment that needs a home when not in use. Solve that problem at Uncle Bob's Self Storage, where your equipment is protected by security cameras, fencing and electronic access gates, with many units offering climate control to help keep your gear in best condition. Find us on E Main Street between the Foxboro and Foxboro Commons Shopping Centers.
Serving the Communities of:

Campton Hills, Valley View, and Wayne
60184, 60185, 60134

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Reviews

159 Customer Ratings

4.6 out of 5 stars
4.6/5 Average Rating
Staff
 
4.6
Cleanliness
 
4.7
Expectations
 
4.4
Satisfaction
 
4.5
Recommend
 
4.6

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.


42 Customer Reviews

5.0 out of 5 stars

Elburn, IL

Love the sensor lights and electronic gate. Space is clean an dry. People are friendly and helpful.

5.0 out of 5 stars

Geneva, IL

Robert and Laura in the office are the best and are an asset to your company. They always go above and beyond to be helpful and are friendly and professional. After my dad passed away they took the time to help me figure out how best to utilize my spaces and I really appreciated that very much.

4.3 out of 5 stars

Geneva, IL

first day today. too soon to determine the overall experience. good so far.

5.0 out of 5 stars

St. Charles, IL

Neat and clean facility.

3.0 out of 5 stars

Carol Stream, IL

Rates could be better.

5.0 out of 5 stars

Elgin, IL

I would definitely store there again.

5.0 out of 5 stars

Saint Charles, IL

Overall super service!!

5.0 out of 5 stars

Green Valley, AZ

Uncle Bob's was the perfect solution to our storage needs. As our needs changed, we were able to easily move to a larger storage unit nearby. The managers, Robert and Laura, were always helpful and very professional. The entire facility is well-maintained and clean. It is a very safe and secure storage place. Before we first rented here, we had looked around the area for the best self-storage facility. We chose Uncle Bob's because it truly was the best, most conveniently located, cleanest, secure self storage in the area.

5.0 out of 5 stars

Geneva, IL

Excellent service!

5.0 out of 5 stars

Saint Charles, IL

The manager and staff at the St.Charless facility go out of their way to make my rental and storage experience top notch. They are caring, compassionate and professional at all times. I would proudly refer my family and friends to this facility!

5.0 out of 5 stars

New Auburn, WI

Thank you for working with us during our moving transition!!!

5.0 out of 5 stars

Downers Grove, IL

The employees are clean, personable and professional. The facilities are clean and in new condition. Thank you

1.9 out of 5 stars

saint Charles, IL

Very poor customer service, within 3 days of being notified my automatic withdrawal didn't go through due to a new card issued, I called in and was told to come in a take care of everything, upon getting on the 6th I was charged a late fee which wasn't told to me over the phone nor was it on the boiling statement I received the day before on the 5th. Had I known there was going to be a late fee even though I called and since it was due to a new card being issued, they would have been more forgiving and understanding. Instead I was treated as if I stupid for not knowing late fees are applied after the 5th. I would have came in same day or paid over the phone if they would have mentioned it when I called or in the statement I received. Very poor customer service, never will use again and will be telling everyone one I know. Thanks. Good thing I'm a local real estate agent and have lived here for 40 years

5.0 out of 5 stars

Geneva, IL

No problems from the beginning until the end of rental.

5.0 out of 5 stars

Omaha, NE

We were moving from a different state to Illinois and had been warned about how the big city people would not be helpful and would take advantage of us. Well, the manager at the Uncle Bob's facility was not only helpful, but seemed to go out of his way to make things easier for us. It was a lovely way to start our life-long adventure in Chicagoland.

5.0 out of 5 stars

Naperville, IL

Robert and his staff were very nice and took great care of me!

5.0 out of 5 stars

Chicago, IL

you did being polite, patience, professional and clean. you made me feel my stuff and me we are secure in ur building.

5.0 out of 5 stars

Antioch, IL

It was just what we needed and the folks were great to work with.

4.2 out of 5 stars

Elgin, IL

everything was ready

4.5 out of 5 stars

St. Charles, IL

1. You are asking me about staff and the office, but if I have not interacted with them in months (because I just visit my unit) you should have an answer category for that. 2. We appreciate not having to enter our security code to leave the property! Thank you for updating that!

4.1 out of 5 stars

Bloomingdale, IL

Only thing I questioned is that I was in the space for 3 days after my current month payment and didn't get any prorated refund, so I basically paid $80 for three days. Unhappy about that... Plus the moving truck with the prior company was always complimentary ...

5.0 out of 5 stars

Alpena, MI

Professional staff, helpful, courteous. Great facility : well lit, clean, secure.

3.8 out of 5 stars

St. Charles, IL

We were existing customers of Hometown storage and our experience was relatively short lived.

5.0 out of 5 stars

Galesburg, IL

Property was always well maintained and cleaned. Overall, a great storage facility!

5.0 out of 5 stars

Ottumwa, IA

Very clean and staff goes above and beyond!!

5.0 out of 5 stars

Winfield, IL

everything is great.

4.9 out of 5 stars

Saint Charles, IL

When Uncle Bob's bought Home Town Storage I was concerned that changes would be made that I would not be pleased with. However I'm happy that the quality of the facility has been maintained and the professionalism of both the staff and the company is at a high level.

3.4 out of 5 stars

Saint Charles, IL

I was suppose to get a free month after six months, but somehow my contract didnt tranfer from Home Town to uncle Bob. I was really looking forward to this free month.

5.0 out of 5 stars

Saint Charles, IL

Completely satisfied with the new employees and facility. Thank you

4.4 out of 5 stars

St Charles, IL

I wasn't expecting a free month.. Very glad for that

3.4 out of 5 stars

Saint Charles, IL

Your service is great. My only problem is that the relative humidity in the climate controlled storage runs 65% plus. If you could bring it down to 50% or below that would be great.

4.3 out of 5 stars

Saint Charles, IL

Great service

5.0 out of 5 stars

St Charles, IL

Very helpful

4.8 out of 5 stars

Saint Charles, IL

Went smoothly and was explained well.

4.5 out of 5 stars

Saint Charles, IL

Met my expectations

5.0 out of 5 stars

St Charles, IL

Very helpful and knowledgeable about job

5.0 out of 5 stars

Geneva, IL

Answered all my questions and then some with a chereful attude and the rate was good

5.0 out of 5 stars

St. Charles, IL

I would like for a cart to be available in the hall by the office at all times. Taking time to come into the office to retrieve one is time-consuming. Perhaps I don't understand the logistics and concerns about having one available. Thank you.

4.2 out of 5 stars

Saint Charles, IL

More expensive than other storages

5.0 out of 5 stars

Geneva, IL

I wish there was access to water. I store a RV and would like the ability to wash it. Otherwise excellent facility.

5.0 out of 5 stars

Schaumburg, IL

very professional

4.0 out of 5 stars

West Chicago, IL

Haven't experienced your facility since the new ownership long enough to make an evaluation, but so far, so good.


What do customers say?

9 of 10 customers would recommend us to friends and family!

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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