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Uncle Bob's Self Storage Reviews

- (207) 283-3364

Average Ratings

4.5 out of 5 stars
(4.5) 71 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.6
Expectations
 
4.3
Satisfaction
 
4.5
Likely to Recommend
 
4.6

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(21 Reviews)
4.0 out of 5 stars

By

Biddeford, ME

You are very expensive and I shouldn't have to get rental insurance.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.7 out of 5 stars

By

Scarborough, ME

No. Always satisfied and pleased with Uncle Bob's customer service :-)

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Old Orchard Beach, ME

I would have said "exceeded expectations" if the sliding latch on our unit wouldn't get jammed every few visits. That is very annoying, and yesterday my husband had to go to the office for help to un-jam it.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Biddeford, ME

I was originally given a reservation for one particular storage unit. When another opened that matched the criteria I originally wanted, I was given that option, as a first pick. That was an excellent addition.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Hampton, NH

Great experience during a very trying time. I would recommend your facility to anyone based on the courteous and professional treatment I received.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Raymond, ME

I have to say that in spite of the dreary weather and that Saturday was a work day for Christye. She did an excellent job. Everything was in order, her attitude was very pleasant and inviting. She presented herself as being happy to have a new customer and was very thorough with everything.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
4.0
4.4 out of 5 stars

By

Scarborough, ME

I had used storage facilities before in CO and had similar experience. Very professional and pleasant

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Old Orchard Beach, ME

The only thing is the advertising of the rental truck. I know that it does say within 30 days but having the truck out front and with a big sign seemed misleading to me. I didn't read the small print and thought that the truck would be mine when I moved (I moved after I sold my home much later than 30 days) Otherwise, all was splendid.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Cape Elizabeth, ME

Very professional operation.

Staff
 
4.5
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chicago, IL

I've had an issue with my unit door being jammed due to the way my ex-husband loaded my furniture and the staff at Bob's in Saco has gone above and beyond to try to assist me with this issue.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Kennebunk, ME

The service is great! I have no regrets.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Scarboro, ME

The staff was exceptional. We didn't feel like customers, we felt like friends!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Augusta, ME

The team at the location in Saco is fantastic. I have a lot of packages coming in for work and they are always taken care of. All members of the team know my name, say hello, keep things neat, and are simply excellent. To Jack and the crew; EXCELLENT JOB!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Saco, ME

Keep up the good work.

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Old Orchard Beach, ME

Love the place.

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Scarborough, ME

Plan on using Uncle Bob's aain next summer when I return to work in Maine.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Lowell, MA

Great service from each person I encountered. Warm, friendly staff with a real desire to help.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Saco, ME

All of the staff was exceptional. This is my first time doing business with Uncle Bobs, and the service is drastically better than any other storage company I've used in the past. The property and my storage units were impeccably clean. Thanks!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Westbrook, ME

just the people were friendly and extremely nice with me

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Saco, ME

Friendly and knowledgeable staff. They found my unit open once and promptly secured it for me.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Phippsburg, ME

Wonderful experience, great customer service and I would visit again if ever I need storage in the future.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.