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  • Uncle Bob's Self Storage of Round Rock

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800-242-1715

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Features

  • Climate Control
  • Free Truck Rental with Storage Rental

Office Hours



Access Hours

6:00 AM to 10:00 PM daily

Note

Office typically closes for lunch 1:00 PM to 2:00 PM, Mon-Sat.

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Reviews

143 Customer Ratings

4.5 out of 5 stars
4.5/5 Average Rating
Staff
 
4.6
Cleanliness
 
4.7
Expectations
 
4.4
Satisfaction
 
4.5
Recommend
 
4.6

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.


25 Customer Reviews

5.0 out of 5 stars

Cedar Park, TX

I scheduled the size unit I would need and was notified that it had been reserved for me within a very short time. The service to get started was very good and the staff was very courteous and professional.

5.0 out of 5 stars

Cedar Park, TX

Customer service, ease of rental n free use of truck

4.8 out of 5 stars

Sandia, TX

I don't have to worry about security at my location.

3.8 out of 5 stars

Liberty Hill, TX

I said i probably would not refer family and friends to uncle bobs for their storage needs. My reason for this is very simple. It is expensive and there is not 24 hour access at my location. Sometimes it is difficult for me to make it there during business hours .

4.8 out of 5 stars

Austin, TX

Sue is the employee at my location that has been there the whole time and is consistently a great representative of you. There was a younger woman who helped me a few months back that was very kind as well. Sorry I don't remember her name. I appreciate their excellent service.

2.3 out of 5 stars

Georgetown, TX

Lighting in my hallway was out for a month which is ridiculous. There aren't enough carts as the past six times forcing me to go to search I. Other buildings only to finally find a cart that has no handles. Again, ridiculous for the amount we all pay each month. I've come several times to pay my bill only to find the office closed or a sign on the door that reads call if you need assistance. Point is the place is understaffed during the day. Finally, Ive had two flat tires on property and wish that the company would keep the lot cleaned and have it swept twice a month after an initial overhaul. This may be a fault of moving companies uncrating

5.0 out of 5 stars

Georgetown, TX

Very professional employees and clean facility.

4.4 out of 5 stars

Round Rock, TX

bobs storage had a clean and clear storage place ready for my use.

5.0 out of 5 stars

Cedar Park, TX

Sue was all over it, very courteous, helpful and accommodating

4.8 out of 5 stars

Dallas, TX

This is the second location that I have used. The only two issues I have ever had is that Uncle Bobs cannot seem to process auto payments correctly so I constantly have to make sure that you get paid and when I switched from one Uncle Bobs to another, I lost a whole months rent on the old unit because I switched over after the beginning of the month.

5.0 out of 5 stars

Round Rock, TX

We were able to get a storage space and save a lot of money with the use of the free truck in moving my wife's classroom from Bastrop to Round Rock.

3.3 out of 5 stars

Round Rock, TX

I was disappointed/upset that there are so few 4 wheel carts available. Every time I visit my storage I have to walk almost the entire building to find a cart. Surely Uncle Bob's can afford more than just a couple of carts for it's customers!

4.7 out of 5 stars

Cedar Park, TX

i was very pleased and would use again and reccomend to others.

5.0 out of 5 stars

Round Rock, TX

Convenience, internet special on price, great service.

4.6 out of 5 stars

Round Rock, TX

My only issue is with the use of the moving truck. I was told that I could use it once for free shortly after renting the space. When I asked to use the truck, I was told that it would not be free because I didn't use it within two weeks of renting. You should be very clear about that with a new renter.

5.0 out of 5 stars

Cedar Park, TX

The only issue I had was on the internet it showed half off the first month rent. When brought to the attention of the attendant she was not sure how to answer the question. She said she would contact the manager and have her call me but I have not heard yet.

5.0 out of 5 stars

Austin, TX

They have been a tremendous help to me during the crisis I am presently going through. If only there were more discounts it would be more beneficial to my dwindling pocket book. Thank you for your service. I do appreciate all your help.

4.8 out of 5 stars

Round Rock, TX

Customer service was very good... no matter who I was talking with....both Alisha and Sue were very helpful and attentive to our needs and requests.

5.0 out of 5 stars

Round Rock, TX

We really appreciated the loan of your truck to transport the items to the storage.

4.8 out of 5 stars

Cedar Park, TX

Thank you for being so helpful at our time of need. The moving process is never pleasant but knowing our items were safe and protected was a huge relief!

5.0 out of 5 stars

Leander, TX

friendly service

4.3 out of 5 stars

Cedar Park, TX

Would like to have more light within the unit!

4.6 out of 5 stars

Cedar Park, TX

Already recommended to family. Now my brother stores his items at same building. The staff at 1431 and Sam Bass road are the best.

4.8 out of 5 stars

Cedar Park, TX

The only thing that was upsetting when we rented was not being told that we were getting one with a small doorway ahead of time. They should let you know if you are getting something different then the others.

5.0 out of 5 stars

Round Rock, TX

The manager at the facility I use is terrific.


What do customers say?

9 of 10 customers would recommend us to friends and family!

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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